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hp psc 1100/1200 series
chapter 7
26
On Windows, check the System Tray for applications that are running in
the background and close them before restarting your computer.
remove and reinstall your hp psc software
If five icons do not appear in the Director, you may need to uninstall and re-
install the software. Do not simply delete the HP PSC program files from your
hard drive. Be sure to remove them properly using the uninstall utility provided
in the HP PSC program group.
to uninstall from a Windows computer
1 Disconnect your HP PSC from your computer.
2 On the Windows taskbar, click Start, choose Programs or All Programs
(XP), choose Hewlett-Packard, choose hp psc 1200 series or hp psc
1100 series, then choose uninstall software.
3 Follow the directions on the screen.
Be sure to disconnect your HP PSC.
4 If you are asked whether you would like to remove shared files, click No.
Other programs that use these files may not work properly if the files are
deleted.
5 After the program finishes removing the software, disconnect your
HP PSC, and restart your computer.
Note: It is important that you disconnect your HP PSC before restarting
your computer.
6 To reinstall the software, insert the HP PSC 1100/1200 Series CD-ROM
into your computer’s CD-ROM drive, and follow the instructions that
appear.
7 After the software is installed, connect and turn on your HP PSC, following
the onscreen instructions and the instructions in your Setup Poster.
After connecting and turning on your HP PSC, you may have to wait
several minutes for all of the Plug and Play events to complete.
When the software installation is complete, you will see a Status Monitor
icon in the System Tray.
8 To verify that the software is properly installed, double-click on the
HP Director icon on the desktop. If the HP Director shows five icons, the
software has been properly installed.
to uninstall from a Macintosh computer
1 Disconnect your HP PSC from your computer.
2 Double-click on Applications:HP All-in-One Software folder.
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