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To recover the original hard drive image using f11:
1. If possible, back up all personal files.
2. If possible, check for the presence of the HP Recovery partition: From the Start screen, type C, and then
select Computer.
NOTE: If the HP Recovery partition is not listed, you must recover your operating system and
programs using the Windows 8 operating system media and the Driver Recovery media (both purchased
separately). For additional information, see
Using Windows 8 operating system media (purchased
separately) on page 102.
3. If the HP Recovery partition is listed, restart the computer, and then press esc while the “Press the ESC
key for Startup Menu” message is displayed at the bottom of the screen.
4. Press f11 while the “Press <F11> for recovery” message is displayed on the screen.
5. Follow the on-screen instructions.
Using Windows 8 operating system media (purchased separately)
To order a Windows 8 operating system DVD, go to http://www.hp.com/support, select your country or
region, and follow the on-screen instructions. You can also order the DVD by calling support. For contact
information, see the Worldwide Telephone Numbers booklet included with the computer.
CAUTION: Using a Windows 8 operating system media completely erases hard drive contents and reformats
the hard drive. All files that you have created and any software that you have installed on the computer are
permanently removed. When reformatting is complete, the recovery process helps you restore the operating
system, as well as drivers, software, and utilities.
To initiate recovery using a Windows 8 operating system DVD:
NOTE: This process takes several minutes.
1. If possible, back up all personal files.
2. Restart the computer, and then insert the Windows 8 operating system DVD into the optical drive before
the Windows operating system loads.
3. When prompted, press any keyboard key.
4. Follow the on-screen instructions.
After the repair is completed:
1. Eject the Windows 8 operating system media and then insert the Driver Recovery media.
2. Install the Hardware Enabling Drivers first, and then install Recommended Applications.
102 Chapter 10 Backup and recovery in Windows 8
112


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