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10 Backing up, restoring, and recovering
Your tablet includes tools provided by Windows to help you safeguard your information and retrieve it
if you ever need to. These tools will help you return your tablet to a proper working state or even back
to the original factory state, all with simple steps.
This chapter provides information about the following processes:
Creating a Microsoft recovery drive (select models only)
Using Microsoft’s Refresh your PC or Remove everything and reinstall Windows options to
address issues with your tablet
Backing up data using File History
NOTE: This chapter describes an overview of backing up, restoring and recovering options. For
more details about the tools provided, see Help and Support. Swipe from the right edge, and then tap
Search. In the search box, type help, and then select Help and Support.
Creating a Microsoft recovery drive (select models only)
After you successfully set up the tablet, create a Microsoft recovery drive. The MS recovery drive
backs up the recovery partition on the tablet and ensure access to the Refresh your PC and Remove
everything and reinstall Windows options even if the recovery partition on the tablet has been
corrupted or removed.
NOTE: On select models, a recovery drive can be created on a USB flash drive (purchased
separately). A micro USB to USB adapter cable (purchased separately) with a micro USB male (B-
type) connector and a USB female (A-type) connector is also required.
1. Swipe from the right edge, and then tap Search. In the search box, type create recovery
drive, and then select Create a recovery drive.
IMPORTANT: Be sure that the check box labeled Copy the recovery partition from the PC to
the recovery drive is selected.
2. After you have created the recovery drive, a prompt is displayed asking if you want to remove
the recovery partition. If you select No and later reconsider, you must complete the entire
process again before the prompt will be displayed a second time.
34 Chapter 10 Backing up, restoring, and recovering
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