678998

HP Pre 3 Manual

204
Zoom out
Zoom in
Previous page
1/234
Next page
204 Chapter 14 : Troubleshooting
• Does your Wi-Fi network use the WEP security option? If yes, you must
enter the passcode in hex characters on your smartphone instead of in
alphanumeric characters. You can locate the hex passcode by logging
into the Wi-Fi router. The router has several hex passcodes; you must
locate and use the passcode associated with the key index. Because
each router has a unique method to perform this task, consult your
router documentation for detailed instructions.
• Does your Wi-Fi network use MAC address filtering? MAC address
filtering is a common method of securing a Wi-Fi network. The filter list
is similar to a guest list at a party; if you're not on the list, you can't
come in. The filter list (allowing access to your network) lives on your
Wi-Fi router. If your Wi-Fi network uses MAC address filtering, you need
to log in to the Wi-Fi router and add your smartphone's MAC address
to the access control list. Because each router has a unique method to
perform this task, consult your router documentation for detailed
instructions. To find your smartphone's MAC address: Open Device Info
and tap More Info. The MAC address is the Wi-Fi hex number
under Phone.
• Restart your smartphone (see Restart your smartphone).
I can't make a Wi-Fi connection from a public or corporate
network
For help with data connections over your wireless service provider’s
network, see I can’t make a data connection over my wireless service
provider’s network.
• Turn off Wi-Fi and then turn it on again (see Turn Wi-Fi on/off).
• If the smartphone does not automatically connect to a known network,
do one of the following:
• Select the Wi-Fi network you want to connect to from the list.
• If you're trying to connect to a secure network with a hidden
name, ask the system administrator for the info needed to connect
to the network.
• If you're not trying to connect to a secure network with a hidden
name and there are no Wi-Fi networks detected, there are no
Wi-Fi networks available for the smartphone to connect to. Try
moving to another location and attempting the connection again.
• Try connecting to the Wi-Fi network with another computer or device.
• If you cannot connect using the other device, there may be a
problem with the Wi-Fi network's Internet connection or wireless
router. Report the problem to the system administrator.
• If you can connect with the other device, but not with the
smartphone, continue with the next step.
• Does the Wi-Fi network use the WEP security option? When using the
WEP security option, you must enter the passcode in hex characters on
your smartphone instead of in alphanumeric characters. The hex
passcode is stored in the Wi-Fi router software. Work with the system
administrator to locate the passcode associated with the key index.
• Does the Wi-Fi network use MAC address filtering? MAC address
filtering is a common method of securing a Wi-Fi network. The filter list
is similar to a guest list at a party; if you're not on the list, you can't
come in. The filter list (allowing access to the Wi-Fi network) lives on the
Wi-Fi router. This list is maintained by the system administrator and you
must provide the administrator with your smartphone's MAC address
and request to be added to the list. To find your smartphone's MAC
address: Open Device Info and tap More Info. The MAC address is
the Wi-Fi hex number under Phone.
• Restart your smartphone (see Restart your smartphone).
I am trying to connect my smartphone to my Wi-Fi network
and need to find the smartphone's MAC address
Open Device Info , tap More Info and tap Hardware. Under Phone,
the number listed to the right of Wi-Fi is your smartphone's MAC address.
… 204 …


Need help? Post your question in this forum.

Forumrules


Report abuse

Libble takes abuse of its services very seriously. We're committed to dealing with such abuse according to the laws in your country of residence. When you submit a report, we'll investigate it and take the appropriate action. We'll get back to you only if we require additional details or have more information to share.

Product:

For example, Anti-Semitic content, racist content, or material that could result in a violent physical act.

For example, a credit card number, a personal identification number, or an unlisted home address. Note that email addresses and full names are not considered private information.

Forumrules

To achieve meaningful questions, we apply the following rules:

Register

Register getting emails for HP Pre 3 at:


You will receive an email to register for one or both of the options.


Get your user manual by e-mail

Enter your email address to receive the manual of HP Pre 3 in the language / languages: English as an attachment in your email.

The manual is 2,43 mb in size.

 

You will receive the manual in your email within minutes. If you have not received an email, then probably have entered the wrong email address or your mailbox is too full. In addition, it may be that your ISP may have a maximum size for emails to receive.

Others manual(s) of HP Pre 3

HP Pre 3 User Manual - German - 266 pages


The manual is sent by email. Check your email

If you have not received an email with the manual within fifteen minutes, it may be that you have a entered a wrong email address or that your ISP has set a maximum size to receive email that is smaller than the size of the manual.

The email address you have provided is not correct.

Please check the email address and correct it.

Your question is posted on this page

Would you like to receive an email when new answers and questions are posted? Please enter your email address.



Info