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Chapter 14 : Troubleshooting 185
14 Troubleshooting
185 6Ts: Ways to get your HP Pre
3
working again
188 HP webOS Account
191 B at tery
193 Screen and performance
195 Phone
197 Hands-free devices
198 Syn chron isation
199 Data connections
200 Email
202 Messaging
203 Wi-Fi
205 Web
205 Calendar and Contacts
209 Camera
209 Photos, Videos and Music
209 Amazon MP3
210 HP webOS App Catalog
213 Transferring information to and from your computer
214 Backing up and restoring data
215 Updates
215 Transferring information from another HP webOS phone
215 Making room on your smartphone
6Ts: Ways to get your HP Pre
3
working again
Introduction
Is your smartphone not working the way you expect it to? Has it stopped
responding to taps? Is one of your applications not responding or
behaving in an unexpected way?
These problems can be pretty easy to fix.
Here are six different troubleshooting methods—6Ts—that you can try, on
your own, to get your smartphone working again.
Try each method in the order it's presented to see if it solves your
problem. When the problem is solved, stop.
T1. Throw all open applications off the top of the screen
NOTE If the screen is off and you can't turn it on or if gestures don't work, skip
to T3. Triple-toggle to restart.
1 If you’re working in an application that’s displayed full-screen and it
isn’t responding, flick up from the gesture area to send the app to
Card view.
185


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