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referenshandbok
support och specifikationer
29
ringa ett samtal
Ring HP-support när du befinner dig i närheten av datorn och skrivaren.
Var beredd att uppge följande information:
Skrivarens modellnummer (står på skrivarens framsida).
Skrivarens serienummer (står på skrivarens undersida).
Datorns operativsystem.
Skrivardrivrutinens version:
Windows PC
: Visa skrivardrivrutinens version genom att högerklicka på
minneskortsikonen i Windows aktivitetsfält och välja
Om
.
Macintosh
: Visa skrivardrivrutinens version genom att öppna
dialogrutan Skriv ut.
Meddelanden som visas på skrivarens LCD-skärm eller på datorns skärm.
Svar på följande frågor:
Har den situation som du ringer om uppstått förut? Kan du återskapa
situationen?
Hade du installerat någon ny maskin- eller programvara i samband
med att situationen uppstod?
specifikationer
Det här avsnittet innehåller minsta systemkrav som behövs för att installera
HP Photosmart-skrivaren, samt ett urval av skrivarens specifikationer.
En fullständig lista med skrivarspecifikationer finns i HP Photosmart Skrivarhjälp.
Information om hur man visar skrivarhjälpen finns i avsnittet
visa hjälpen till hp
photosmart-skrivaren
på sidan 1.
systemkrav
Komponent Minimikrav för Windows PC Minimum för Macintosh
Operativsystem Microsoft
®
Windows 98, 2000
Professional, ME, XP Home och
XP Professional
Mac
®
OS 9 v9.1 eller senare, OS X v10.1
t.o.m. v10.2
Processor Intel
®
Pentium
®
II (eller motsvarande)
eller högre
G3 eller mer
RAM 64 MB (128 MB rekommenderas) Mac OS 9 v9.1 eller senare: 64 MB
(128 MB rekommenderas)
Mac
OS X v10.1 t.o.m. v10.2: 128 MB
Ledigt
diskutrymme
500 MB 500 MB
Bildskärm 800 x 600, 16-bitars eller mer 800 x 600, 16-bitars eller mer
CD-ROM-enhet 4x 4x
33


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