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Português
obtendo ajuda adicional
Esperamos que este guia de solução de problemas tenha sido útil. Se o seu problema
persistir, consulte o folheto Serviços e Suporte, ou visite www.hp.com/photosmart.
A qualidade de
impressão está ruim.
OU
As cores não são
impressas
corretamente.
A tinta pode estar acabando. Imprima uma página de teste
Se a tinta estiver acabando, substitua o
cartucho de impressão.
Pode ser que você não esteja
usando o melhor papel.
Certifique-se de usar um papel adequado
para a impressora.
Escolha um papel criado especificamente
para a saída desejada. Por exemplo, para
imprimir fotos, use papel fotográfico em
vez de papel comum.
Veja “carregando papel” na página 20
para mais informações sobre tipo de papel.
Você pode estar imprimindo
na face errada do papel.
Veja se o logotipo da HP esvirado para
baixo (lado da impressão para cima).
Pode ser que você tenha que
limpar os cartuchos.
Imprima uma página de teste para limpar o
cartucho de impreso. Consulte Imprimir
uma página de teste” na página 56.
Problema Posvel causa Solução
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