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HP Photosmart R742 Manual

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10 Product support
Use this section to find support information for your digital camera, including links to
helpful websites and an overview of the support process.
Helpful websites
Camera tips, product
registration, newsletter
subscriptions, driver and
software updates, purchase
HP supplies and accessories
www.hp.com
Under Learn about:, click Digital Photography
Customers with disabilities www.hp.com/hpinfo/community/accessibility (English only)
Hewlett-Packard Technical
Support; firmware, software,
and driver updates; support
information
www.hp.com/support
Windows Vista support www.hp.com/go/windowsvista (English only)
Getting assistance
To get the best from your HP product, consult the following standard HP support offerings:
1. Consult the product documentation.
•Review “
Troubleshooting” on page 33 in this document.
• Review the electronic Help section within the software.
• Refer to the camera's Help screens.
2. Visit the Hewlett-Packard Technical Support website at
www.hp.com/support, or
contact the store where you purchased this camera. The Hewlett-Packard Technical
Support website is available to all HP customers. The Hewlett-Packard Technical
Support website is the fastest source of up-to-date product information and expert
assistance, including:
• Fast e-mail access to qualified online support specialists.
• Firmware, software, and driver updates for your camera.
• Valuable product and troubleshooting information for technical issues.
• Proactive product updates, support alerts, and HP newsletters (available when
you register your camera).
3. HP support by phone. Support options and fees vary by product, country/region, and
language. For a list of support conditions and phone numbers, visit
www.hp.com/
support.
4. Post-warranty period. After the limited warranty period, help is available online at
www.hp.com/support.
5. Extending or upgrading your warranty. If you would like to extend or upgrade your
camera's warranty, please contact the store where you bought the camera or check
the HP Care Pack offers at
www.hp.com/support.
6. If you already purchased an HP Care Pack Service, please check the support
conditions on your contract.
Product support 39
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