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Probleemoplossing en ondersteuning
Mijn camera
houdt ermee
op wanneer ik
deze op de
computer
aansluit.
De USB-kabel is niet
goed op de camera
of computer
aangesloten.
Zorg dat de USB-kabel
goed is aangesloten.
Als dat het probleem niet
verhelpt, sluit u de USB-
kabel op een andere
USB-poort op de
computer aan.
Er is mogelijk een
probleem met de
firmware van de
camera.
Zet de camera uit en
vervolgens weer aan.
Als het probleem
hierdoor niet wordt
opgelost, moet u de
camera opnieuw
instellen (zie
pagina 104).
Als het probleem blijft
bestaan, neemt u
contact op met
HP ondersteuning
(zie pagina 148).
Ik kan geen
opnamen
vanaf mijn
camera naar
mijn computer
overbrengen.
De HP Image Zone
software is niet op
de computer
geïnstalleerd.
Installeer de HP Image
Zone software (zie
pagina 17) of zie
pagina 107.
De computer herkent
het standaard Picture
Transfer Protocol (PTP)
niet.
Configureer de camera
als een Schijfstation (zie
pagina 111).
Probleem Mogelijke oorzaak Oplossing
129


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