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3. Press the down arrow button until Network is highlighted, and then press OK.
4. Press the down arrow button to highlight Wireless Setup Wizard, and then press
OK.
This runs the Wireless Setup Wizard.
5. Install the software for a network connection, choose Add a Device, and then choose
Through the network.
6. When the installation is complete, open Printers and Faxes (or Printers) in the
Control Panel and delete the printers for the USB installation.
Configure your firewall to work with HP products
A personal firewall, which is security software running on your computer, can block
network communication between your HP product and your computer.
If you are having problems such as:
Printer not found when installing HP software
Unable to print, print job stuck in queue or printer goes offline
Scan communication errors or scanner busy messages
Unable to see printer status on your computer
The firewall might be preventing your HP product from notifying computers on your
network where it can be found. If the HP software cannot find the HP product during
installation (and you know the HP product is on the network), or you have already
successfully installed HP software and experience problems, try the following:
1. In the firewall configuration utility, look for an option to trust computers on the local
subnet (sometimes called the “scope” or “zone”). By trusting all computers on the
local subnet, computers and devices in your home can communicate with each other
while still being protected from the internet. This is the easiest approach to use.
2. If you do not have the option to trust computers on the local subnet, add incoming
UDP port 427 to your firewall's list of allowed ports.
NOTE: Not all firewalls require you to differentiate between incoming and
outgoing ports, but some do.
Another common problem is that HP software is not trusted by your firewall to access the
network. This can happen if you answered "block" to any firewall dialog boxes that
appeared when you installed the HP software.
If this occurs, check that the following programs are in your firewall's list of trusted
applications; add any that are missing.
hpqkygrp.exe, located in C:\program files\HP\digital imaging\bin
hpqscnvw.exe, located in C:\program files\HP\digital imaging\bin
hpqste08.exe, located in C:\program files\HP\digital imaging\bin
hpqtra08.exe, located in C:\program files\HP\digital imaging\bin
hpqthb08.exe, located in C:\program files\HP\digital imaging\bin
NOTE: Refer to your firewall documentation on how to configure the firewall port
settings and how to add HP files to the "trusted" list.
Configure your firewall to work with HP products 13
Network setup
15


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