585139

HP Photosmart C4340 Manual

54
Zoom out
Zoom in
Previous page
1/63
Next page
The product cannot send faxes, but can receive faxes
Try the following solutions to resolve the issue. Solutions are listed in order, with the most likely
solution first. If the first solution does not solve the problem, continue trying the remaining solutions
until the issue is resolved.
Solution 1: Make sure you set up the product as described in the printed
documentation
Solution: Follow the instructions in your printed documentation to set up the product properly
for faxing, based on the equipment and services you have on the same phone line as the product.
Then, run a fax test to check the status of the product and to make sure you set it up properly.
The product prints a report with the results of the test. If the test fails, review the report for
information on how to fix the problem.
Cause: The product was not set up properly for faxing.
If this did not solve the issue, try the next solution.
Solution 2: Check the fax number
Solution: Check to see that the fax number you entered is correct and in the proper format.
For example, you might need to dial a "9" prefix, depending on your phone system.
If your phone line has a PBX system, make sure you are dialing the number for an outside line
before dialing the fax number.
Cause: The number you entered when sending the fax was not in the proper format.
If this did not solve the issue, try the next solution.
Solution 3: Dial the fax number more slowly
Solution: Insert some pauses in the number sequence to slow the dialing pace. For example,
if you need to access an outside line before dialing the phone number, insert a pause following
the access number. If your number is 95555555, and 9 accesses an outside line, you might
insert pauses as follows: 9-555-5555. To enter a pause in the fax number you are typing, press
the symbols button on the keypad (indicated by an asterisk) until a dash (-) appears on the
display.
You can also send the fax using monitor dialing. This enables you to listen to the phone line as
you dial. You can set the pace of your dialing and respond to prompts as you dial.
Cause: The product might have been dialing too fast or too soon.
If this did not solve the issue, try the next solution.
Solution 4: Check the receiving fax machine for problems
Solution: Try calling the fax number from a telephone and listen for fax tones. If you cannot
hear fax tones, the receiving fax might not be turned on or connected, or a voice mail service
could be interfering with the recipient's phone line. You can also ask the recipient to check the
receiving fax machine for any problems.
Cause: The receiving fax machine was having problems.
The fax test failed
If you tried to run the fax test from your computer and the fax test failed to run, the product might be
busy with another task or have an error condition preventing it from running the fax test.
What to check
• The product is set up properly, connected to a power supply, and is connected to your computer.
For more information on setting up the product, see the Setup Guide that came with the product.
• The product is turned on. If it is not, press the On button to turn on the product.
• The print cartridges are installed correctly, the print cartridge carriage is not blocked, and the
print cartridge door is closed.
Chapter 4
52 Troubleshooting and support
Troubleshooting and support
… 54 …


Need help? Post your question in this forum.

Forumrules


Report abuse

Libble takes abuse of its services very seriously. We're committed to dealing with such abuse according to the laws in your country of residence. When you submit a report, we'll investigate it and take the appropriate action. We'll get back to you only if we require additional details or have more information to share.

Product:

For example, Anti-Semitic content, racist content, or material that could result in a violent physical act.

For example, a credit card number, a personal identification number, or an unlisted home address. Note that email addresses and full names are not considered private information.

Forumrules

To achieve meaningful questions, we apply the following rules:

Register

Register getting emails for HP Photosmart C4340 at:


You will receive an email to register for one or both of the options.


Get your user manual by e-mail

Enter your email address to receive the manual of HP Photosmart C4340 in the language / languages: English as an attachment in your email.

The manual is 5,45 mb in size.

 

You will receive the manual in your email within minutes. If you have not received an email, then probably have entered the wrong email address or your mailbox is too full. In addition, it may be that your ISP may have a maximum size for emails to receive.

Others manual(s) of HP Photosmart C4340

HP Photosmart C4340 User Manual - English - 317 pages

HP Photosmart C4340 Quick start guide - English - 8 pages

HP Photosmart C4340 User Manual - German - 53 pages

HP Photosmart C4340 Quick start guide - German, Dutch - 8 pages

HP Photosmart C4340 Quick start guide - French - 8 pages

HP Photosmart C4340 Quick start guide - Italian - 8 pages

HP Photosmart C4340 Quick start guide - Spanish - 8 pages


The manual is sent by email. Check your email

If you have not received an email with the manual within fifteen minutes, it may be that you have a entered a wrong email address or that your ISP has set a maximum size to receive email that is smaller than the size of the manual.

The email address you have provided is not correct.

Please check the email address and correct it.

Your question is posted on this page

Would you like to receive an email when new answers and questions are posted? Please enter your email address.



Info