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Error message: Cartridge service station is stuck.
Solution The print cartridge service station is the component located beneath the
print cartridge cradle that wipes and caps the print cartridge for storage. Follow these
steps to clear the obstruction blocking the print cartridge service station:
1. Remove any jammed paper from the input and output trays.
2. Turn the printer off and then on again.
Error message: Photo is corrupted
Cause While the printer was printing from a memory card, either another memory
card was inserted or a USB device was connected to the front camera port.
Solution Insert only one memory card at a time. Do not insert a USB device while
the printer is printing from a memory card. Your photo is not corrupted.
Cause The indicated photo is corrupted on the inserted memory card.
Solution Select and print a different photo, or insert a different memory card.
Error message: Card access error. See user manual.
Cause A card access error may indicate that an xD-Picture Card memory card is
in a write-protected condition. xD-Picture Card memory cards have a special
protection feature to ensure that your pictures are kept safe.
Note During this condition, you can still use the printer for printing and
saving photos from the xD-Picture Card to a secure location, such as the
computer hard drive.
Solution
Reinsert the xD-Picture Card memory card into your camera and turn on the
camera. In most cases, the camera automatically makes the necessary
changes.
Reformat the xD-Picture Card memory card. See the documentation that came
with your camera for instructions on reformatting the memory card. Note that
this process erases the pictures currently saved to your memory card. To save
these pictures, transfer them to the computer before reformatting the memory
card. Once you reformat the memory card, transfer those photos back to the
memory card using the computer.
Turn off the printer, insert the xD-Picture Card memory card into the printer, and
then turn on the printer again.
Chapter 8
50 HP Photosmart A610 series
53


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