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User Guide
© Copyright 2013 Hewlett-Packard
Development Company, L.P.
Bluetooth is a trademark owned by its
proprietor and used by Hewlett-Packard
Company under license. Intel is a
trademark of Intel Corporation in the U.S.
and other countries. AMD is a trademark of
Advanced Micro Devices, Inc. Intel is a
trademark of Intel Corporation in the U.S.
and other countries. Microsoft and Windows
are U.S. registered trademarks of Microsoft
Corporation. SD Logo is a trademark of its
proprietor.
The information contained herein is subject
to change without notice. The only
warranties for HP products and services are
set forth in the express warranty statements
accompanying such products and services.
Nothing herein should be construed as
constituting an additional warranty. HP shall
not be liable for technical or editorial errors
or omissions contained herein.
First Edition: July 2013
Document Part Number: 730443-001
Product notice
This guide describes features that are
common to most models. Some features
may not be available on your computer.
Software terms
By installing, copying, downloading, or
otherwise using any software product
preinstalled on this computer, you agree to
be bound by the terms of the HP End User
License Agreement (EULA). If you do not
accept these license terms, your sole
remedy is to return the entire unused
product (hardware and software) within 14
days for a refund subject to the refund
policy of your place of purchase.
For any further information or to request a
full refund of the computer, please contact
your local point of sale (the seller).
Safety warning notice
WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not
place the computer directly on your lap or obstruct the computer air vents. Use the computer only on
a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft
surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to
come into contact with the skin or a soft surface, such as pillows or rugs or clothing, during operation.
The computer and the AC adapter comply with the user-accessible surface temperature limits defined
by the International Standard for Safety of Information Technology Equipment (IEC 60950).
iii
iv Safety warning notice
Table of contents
1 Starting right ................................................................................................................................................... 1
HP Quick Start (select models only) ..................................................................................................... 1
Best practices ....................................................................................................................................... 1
Fun things to do .................................................................................................................................... 2
More HP resources .............................................................................................................................. 3
2 Getting to know your computer ..................................................................................................................... 4
Finding your hardware and software information ................................................................................. 4
Locating hardware ............................................................................................................... 4
Locating software ................................................................................................................. 4
Right side ............................................................................................................................................. 5
Left side ................................................................................................................................................ 6
Display .................................................................................................................................................. 7
Top ....................................................................................................................................................... 8
TouchPad ............................................................................................................................ 8
Lights ................................................................................................................................... 9
Buttons and speakers ........................................................................................................ 10
Keys ................................................................................................................................... 11
Bottom ................................................................................................................................................ 12
Labels ................................................................................................................................................. 13
3 Connecting to a network .............................................................................................................................. 15
Connecting to a wireless network ....................................................................................................... 15
Using the wireless controls ................................................................................................ 15
Using the wireless button .................................................................................. 15
Using operating system controls ....................................................................... 15
Using a WLAN ................................................................................................................... 16
Using an Internet service provider .................................................................... 16
Setting up a WLAN ............................................................................................ 16
Configuring a wireless router ............................................................................ 17
Protecting your WLAN ....................................................................................... 17
Connecting to a WLAN ...................................................................................... 17
Using Bluetooth wireless devices (select models only) ..................................................... 18
Connecting to a wired local area network (LAN) ................................................................................ 18
Connecting to a local area network (LAN) ......................................................................... 19
v
4 Enjoying entertainment features ................................................................................................................. 20
Multimedia features ............................................................................................................................ 20
Using the webcam (select models only) ............................................................................................. 21
Using audio ........................................................................................................................................ 21
Connecting speakers ......................................................................................................... 22
Connecting headphones .................................................................................................... 22
Connecting a microphone .................................................................................................. 22
Checking the sound ........................................................................................................... 22
Using video ......................................................................................................................................... 23
Connecting a VGA monitor or projector ............................................................................. 23
Connecting an HDMI device .............................................................................................. 23
Configuring HDMI audio settings ...................................................................... 24
Using Intel Wireless Display and Wireless Music (select models only) ............................. 25
Managing your audio and video files (select models only) ................................................................. 25
5 Navigating the screen ................................................................................................................................... 26
Using the TouchPad ........................................................................................................................... 26
Using TouchPad gestures .................................................................................................................. 26
Tapping .............................................................................................................................. 28
Scrolling ............................................................................................................................. 29
Pinching/zooming .............................................................................................................. 29
Rotating (select models only) ............................................................................................ 30
2-finger click (select models only) ...................................................................................... 30
Flicking (select models only) .............................................................................................. 31
Edge swipes ...................................................................................................................... 31
Right-edge swipe .............................................................................................. 31
Top-edge swipe ................................................................................................. 32
Left-edge swipe ................................................................................................. 32
Using touch screen gestures (select models only) ............................................................................. 33
One-finger slide ................................................................................................................. 33
Tapping .............................................................................................................................. 33
Scrolling ............................................................................................................................. 34
Pinching/stretching ............................................................................................................ 34
Rotating (select models only) ............................................................................................ 35
Edge swipes ...................................................................................................................... 35
Right-edge swipe .............................................................................................. 35
Left-edge swipe ................................................................................................. 36
Top-edge swipe and bottom-edge swipe .......................................................... 36
Using the keyboard and mouse .......................................................................................................... 37
Using the keys ................................................................................................................... 37
Using the action keys ........................................................................................ 37
vi
Using Microsoft Windows 8 shortcut keys ......................................................... 38
Using the hot keys ............................................................................................. 39
Using the integrated numeric keypad ................................................................................ 39
6 Managing power ............................................................................................................................................ 40
Initiating Sleep and Hibernation ......................................................................................................... 40
Intel Rapid Start Technology (select models only) ............................................................ 40
Manually initiating and exiting Sleep .................................................................................. 41
Manually initiating and exiting Hibernation (select models only) ....................................... 41
Setting password protection on wakeup ............................................................................ 41
Using the power meter and power settings ........................................................................................ 42
Running on battery power .................................................................................................................. 42
Removing a user-replaceable battery ................................................................................ 42
Finding battery information ................................................................................................ 43
Conserving battery power .................................................................................................. 43
Identifying low battery levels .............................................................................................. 43
Resolving a low battery level ............................................................................................. 43
Resolving a low battery level when external power is available ........................ 43
Resolving a low battery level when no power source is available ..................... 44
Resolving a low battery level when the computer cannot exit Hibernation ....... 44
Storing a user-replaceable battery ..................................................................................... 44
Disposing of a user-replaceable battery ............................................................................ 44
Replacing a user-replaceable battery ................................................................................ 44
Running on external AC power .......................................................................................................... 44
Troubleshooting power problems ...................................................................................... 45
HP CoolSense (select models only) ................................................................................................... 45
Refreshing your software content with Intel Smart Connect Technology (select models only) .......... 46
Shutting down (turning off) the computer ........................................................................................... 46
Switchable graphics/dual graphics (select models only) .................................................................... 47
Using switchable graphics (select models only) ................................................................ 47
Using dual graphics (select models only) .......................................................................... 48
7 Managing and sharing information ............................................................................................................. 49
Using a USB device ........................................................................................................................... 49
Connecting a USB device .................................................................................................. 49
Removing a USB device .................................................................................................... 50
Connecting a powered USB device ................................................................................... 50
Inserting and removing a memory card .............................................................................................. 51
Using optical drives ............................................................................................................................ 52
Inserting an optical disc ..................................................................................................... 53
Tray-load ........................................................................................................... 53
vii
Removing an optical disc ................................................................................................... 53
Tray-load ........................................................................................................... 53
When the disc tray opens normally .................................................. 53
When the disc tray fails to open normally ......................................... 54
Sharing data and drives and accessing software .............................................................. 55
8 Maintaining your computer .......................................................................................................................... 57
Improving performance ...................................................................................................................... 57
Using HP 3D DriveGuard (select models only) .................................................................. 57
Using Disk Defragmenter ................................................................................................... 57
Using Disk Cleanup ........................................................................................................... 58
Adding or replacing memory modules ............................................................................... 58
Updating programs and drivers .......................................................................................................... 60
Cleaning your computer ..................................................................................................................... 60
Cleaning procedures .......................................................................................................... 61
Cleaning the display (All-in-Ones or Notebooks) .............................................. 61
Cleaning the sides or cover ............................................................................... 61
Cleaning the TouchPad, keyboard, or mouse ................................................... 61
Traveling with or shipping your computer ........................................................................................... 62
9 Securing your computer and information .................................................................................................. 63
Using passwords ................................................................................................................................ 63
Setting Windows passwords .............................................................................................. 64
Setting Setup Utility (BIOS) passwords ............................................................................. 64
Using Internet security software ......................................................................................................... 64
Using antivirus software ..................................................................................................... 65
Using firewall software ....................................................................................................... 65
Installing software updates ................................................................................................................. 65
Installing critical security updates ...................................................................................... 65
Installing HP and third-party software updates .................................................................. 65
Securing your wireless network .......................................................................................................... 66
Backing up your software applications and information ..................................................................... 66
Using an optional security cable lock ................................................................................................. 66
10 Using Setup Utility (BIOS) and HP PC Hardware Diagnostics (UEFI) .................................................... 67
Starting Setup Utility (BIOS) ............................................................................................................... 67
Updating the BIOS ............................................................................................................................. 67
Determining the BIOS version ........................................................................................... 67
Downloading a BIOS update ............................................................................................. 68
Using HP PC Hardware Diagnostics (UEFI) ...................................................................................... 68
viii
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device ............................... 69
11 Backing up, restoring, and recovering ..................................................................................................... 70
Creating recovery media and backups ............................................................................................... 70
Creating HP Recovery media ............................................................................................ 71
Restore and recovery ......................................................................................................................... 72
Using Windows Refresh for quick and easy recovery ....................................................... 73
Remove everything and reinstall Windows ........................................................................ 73
Recovering using HP Recovery Manager .......................................................................... 74
What you need to know ..................................................................................... 74
Using the HP Recovery partition (select models only) ...................................... 74
Using HP Recovery media to recover ............................................................... 75
Changing the computer boot order ................................................................... 75
Removing the HP Recovery partition ................................................................................. 76
12 Specifications .............................................................................................................................................. 77
Input power ......................................................................................................................................... 77
Operating environment ....................................................................................................................... 77
13 Electrostatic Discharge .............................................................................................................................. 78
Index ................................................................................................................................................................... 79
ix
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