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Microsoft System
Restore
If you have a problem that might be caused by software that you have installed on your computer, use System Restore to
return the computer to a previous restore point. You can also set restore points manually.
IMPORTANT: Always use this System Restore procedure before you use the System Recovery program.
For more information and steps, see the Get started app.
Select the Start button, and then select the Get started app.
Software program and
hardware driver
reinstallation
If any of your factory-installed software programs or hardware drivers are damaged, you can reinstall them by using HP
Recovery Manager (select products only).
NOTE: Do not use HP Recovery Manager to reinstall software programs provided on CDs or DVDs included in the computer
box. Reinstall these programs directly from the CDs or DVDs.
Before you uninstall a program, be sure that you have a way to reinstall it. Conrm that it is still available from the original
source (for example, discs or the Internet). Or, conrm that the program is in the list of programs you can reinstall from HP
Recovery Manager (see the steps directly below).
NOTE: Some features might not be available on systems that are shipped without a version of Windows.
To check the list of installable programs or to reinstall a program in HP Recovery Manager:
Type recovery in the taskbar search box, select HP Recovery Manager, select Reinstall drivers and/or
applications, and then follow the on-screen instructions.
For information and steps to uninstall a program, see the Get started app.
Select the Start button, and then select the Get started app.
22 Chapter 7 Troubleshooting
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