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10 Support information
How to get help
HP support can help you get the most from your computer. You will find what you need with tools located on
your computer and with information available on the Web, by phone, or through your local retailer.
Before contacting HP support, it’s important to have the following information handy:
Model number
Product number
Serial number
Software build number
Operating system
Purchase date
Please take a moment to write down your product information for future reference.
The first four items on the list (model number, product number, serial number, and software build number)
can be viewed by using HP Support Information. From the Start screen, type support, and then select HP
Support Information
.
Don’t forget to register at http://www.hp.com/apac/register.
Where to get help
Use Windows Help and Support for help with hardware and software questions. From the Start screen,
type help, and then select Help and Support.
Use HP Support Assistant. From the Start screen, type support, and then select HP Support
Assistant. HP Support Assistant provides useful troubleshooting and diagnostics information and
includes the following:
Online chat with an HP technician
Support telephone numbers
HP service center locations
For help online, go to http://welcome.hp.com/country/us/en/wwcontact_us.html.
Telephone assistance to get you up and running is covered for thirty (30) days from the time you purchase
your computer. After thirty (30) days, there may be a charge, but the helpful support is still available.
How to get help 25
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Others manual(s) of HP Pavilion - 550-104nd - Windows 8.1

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HP Pavilion - 550-104nd - Windows 8.1 User Manual - German - 34 pages

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