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Provides support for printing from postscript emulation needs, or for postscript ash font
support.
This driver is available for download at HP Universal Print Driver .
HP UPD PCL 6
Recommended for printing in all Windows environments.
Provides the overall best speed, print quality, and printer feature support for users in managed
environments.
Developed to align with Windows Graphic Device Interface (GDI) for best speed in Windows
environments.
This driver is available for download at HP Universal Print Driver .
NOTE: Download additional printer drivers from the HP Customer Support website.
Align the printhead
1.
On the control panel home screen, select Setup (using the or button, if needed), and press OK.
2. Select Tools, and press OK.
3. Select Align Printhead, and press OK.
Print a print-quality report
Run a Print Quality report and follow the instructions. For more information, see Information pages.
Connectivity issues
Solve USB direct-connect problems
Solve network problems
Solve USB direct-connect problems
If you have connected the product directly to a computer, check the USB cable:
Verify that the cable is connected to the computer and to the product.
Verify that the cable is not longer than 5 m (16.4 ft). Try using a shorter cable.
Verify that the cable is working correctly by connecting it with another product. Replace the cable if
necessary.
Solve network problems
Check the following items to verify that the product is communicating with the network. Before beginning,
print a conguration page from the control panel and locate the product IP address that is listed on this page.
Poor physical connection
The computer is using the incorrect IP address for the product
The computer is unable to communicate with the product
The product is using incorrect link and duplex settings for the network
New software programs might be causing compatibility problems
72 Chapter 7 Solve problems ENWW
82


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