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NOTE: This can reduce image quality.
Use white paper for the original. Do not use colors such as gray, yellow, or pink.
Increase the fax speed.
For more information, see Change the fax speed.
Divide large fax jobs into smaller sections, and then fax them individually.
Change the fax settings on the control panel to a lower resolution.
For more information, see Set the default resolution.
Fax quality is poor
Fax is blurry or light.
Increase fax resolution when sending faxes. Resolution does not aect received faxes.
For more information, see Set the default resolution.
NOTE: Increasing resolution slows transmission speed.
Turn on the Error Correction Mode setting from the control panel.
Check the cartridges and replace if necessary.
Ask the sender to darken the contrast setting on the sending fax machine, and then resend the fax.
Fax cuts o or prints on two pages
Set the Default Paper Size setting. Faxes print on a single size of paper based on the Default Paper Size
settings.
For more information, see Congure fax settings.
Set the paper type and size for the tray used for faxes.
NOTE: If the Default Paper Size setting is set to letter, a legal size original prints on two pages.
Connectivity issues
Solve USB direct-connect problems
If you have connected the product directly to a computer, check the USB cable.
Verify that the cable is connected to the computer and to the product.
Verify that the cable is not longer than 5 m (16.4 ft). Try using a shorter cable.
Verify that the cable is working correctly by connecting it with another product. Replace the cable if
necessary.
ENWW Connectivity issues 147
163


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