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Contact the PBX provider for more information and for assistance.
ISDN
The product is an analog device that is not compatible in all digital phone environments. Digital-to-analog
lters or converters may be needed for faxing functionality. If faxing issues occur in an ISDN environment, it
might be necessary to contact the ISDN provider for assistance. HP does not guarantee that the product will
be compatible with ISDN digital environments or digital-to-analog converters.
VoIP
Voice over internet protocol (VoIP) services are often not compatible with fax machines unless the provider
explicitly states that it supports fax over IP services.
If the product experiences problems getting a fax to work on a VoIP network, verify that all cables and
settings are correct. Decreasing the fax-speed setting might allow the product to send a fax over a VoIP
network.
If the VoIP provider oers a "Pass through" mode for the connection, that will oer better fax performance on
VoIP. Also if the provider has "comfort noise" added to the line, fax performance can be enhanced if this
feature is not enabled.
If faxing problems continue, contact the VoIP provider.
Set fax settings
Send-fax settings
Set pauses or ash hooks
Set a dialing prex
Set tone-dialing or pulse-dialing
Set autoredial and the time between redials
Set the light/dark setting
Set the default resolution
Use cover-page templates
Set pauses or ash hooks
You can insert pauses into a fax number that you are dialing. Pauses are often needed when dialing
internationally or connecting to an outside line. To access these symbols, touch the * character on the keypad.
Special symbol
Button Description
Pause for dial tone The W button is available on the control panel keypad for entering a fax
number. This character causes the product to wait for a dial tone before dialing
the remainder of the telephone number.
Hook ash The R button is available on the control panel keypad for entering a fax number.
This character causes the product to insert a hook ash.
96 Chapter 8 Fax ENWW
112


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