Used [color] installed .................................................................................................... 131
Printing issues ................................................................................................................................................... 131
The product does not print ............................................................................................................. 131
The product prints slowly ............................................................................................................... 132
Plug-and-print USB issues .............................................................................................................. 132
The Memory Device Options menu does not open when you insert the USB
accessory ...................................................................................................................... 132
The le does not print from the USB storage device ................................................... 132
The le that you want to print is not listed in the Memory Device Options menu ...... 133
Improve print quality ...................................................................................................................... 133
Check for genuine HP cartridges .................................................................................. 133
Use paper that meets HP specications ...................................................................... 133
Use the correct paper type setting in the printer driver .............................................. 134
Change the paper type and size setting (Windows) .................................. 134
Change the paper type and size setting (OS X) .......................................... 134
Use the printer driver that best meets your printing needs ........................................ 135
Align the printhead ....................................................................................................... 135
Print a print-quality report ........................................................................................... 135
Scan issues ........................................................................................................................................................ 135
Fax issues ........................................................................................................................................................... 136
Fax troubleshooting checklist ......................................................................................................... 136
Change error correction and fax speed ........................................................................................... 137
Set the fax-error-correction mode ............................................................................... 137
Change the fax speed ................................................................................................... 137
Fax logs and reports ........................................................................................................................ 137
Print individual fax reports ........................................................................................... 138
Set the fax error report ................................................................................................. 138
Fax error messages ......................................................................................................................... 138
Communication error. ................................................................................................... 138
Document feeder door is open. Canceled fax. ............................................................. 139
Fax is busy. Canceled send. .......................................................................................... 139
Fax is busy. Redial pending. .......................................................................................... 139
Fax receive error. .......................................................................................................... 140
Fax Send error. .............................................................................................................. 140
Fax storage is full. Canceling the fax receive. .............................................................. 141
Fax storage is full. Canceling the fax send. .................................................................. 141
No dial tone. .................................................................................................................. 141
No fax answer. Canceled send. ..................................................................................... 142
No fax answer. Redial pending. .................................................................................... 142
No fax detected. ............................................................................................................ 142
Solve problems sending faxes ........................................................................................................ 143
ENWW xi
