Manual HP OFFICEJET PRO X576 (page 13 of 336) (English)

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14 Solve problems ........................................................................................................... 215

Customer support ................................................................................................................. 216

Problem-solving checklist ....................................................................................................... 217

Step 1: Check that the product power is on .............................................................. 217

Step 2: Check the control panel for error messages ................................................... 217

Step 3: Test print functionality ................................................................................. 217

Step 4: Test copy functionality ................................................................................ 218

Step 5: Test the fax sending functionality .................................................................. 218

Step 6: Test the fax receiving functionality ................................................................ 218

Step 7: Try sending a print job from a computer ....................................................... 218

Step 8: Test the Plug and Print USB Drive printing functionality .................................... 218

Factors that affect product performance ................................................................... 219

Restore the factory-set defaults ............................................................................................... 219

Paper feeds incorrectly or becomes jammed ............................................................................ 220

The product does not pick up paper ........................................................................ 220

The product picks up multiple sheets of paper ........................................................... 220

Prevent paper jams ................................................................................................ 220

Clear jams .......................................................................................................................... 222

Jam locations ........................................................................................................ 222

Clear jams from the document feeder ...................................................................... 223

Clear jams in Tray 1(Multi-purpose tray) ................................................................... 224

Clear jams in Tray 2 .............................................................................................. 228

Clear jams in optional Tray 3 ................................................................................. 229

Clear jams in the left door ...................................................................................... 230

Clear jams in the output bin .................................................................................... 232

Clear jams in the duplexer ..................................................................................... 233

Improve print quality ............................................................................................................. 236

Use the correct paper type setting in the printer driver ............................................... 236

Adjust color .......................................................................................................... 237

Use paper that meets HP specifications .................................................................... 240

Check the ink cartridges ......................................................................................... 240

Clean ink smears .................................................................................................. 242

Clean the printhead ............................................................................................... 243

Use the printer driver that best meets your printing needs ........................................... 243

Improve print quality for copies ............................................................................... 244

The product does not print or it prints slowly ............................................................................ 245

The product does not print ...................................................................................... 245

The product prints slowly ........................................................................................ 246

Solve Plug and Print USB Drive printing problems ..................................................................... 247

The USB Print menu does not open when you insert the USB accessory ........................ 247

The file does not print from the USB storage device ................................................... 247

ENWW xi

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Others manual(s) of HP OFFICEJET PRO X576

HP OFFICEJET PRO X576 User Manual - German - 288 pages

HP OFFICEJET PRO X576 User Manual - Dutch - 282 pages

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HP OFFICEJET PRO X576 Manual

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