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Get help in this guide
This section contains the following topics:
Jams and paper-feed issues
Printing issues
Copy and scan issues
Fax issues
Network and connection issues
Printer hardware issues
Jams and paper-feed issues
What do you want to do?
Clear a paper jam
Clear a print carriage jam
Learn how to avoid paper jams
Solve paper-feed problems
Clear a paper jam
Paper jams can occur in several locations inside the printer.
CAUTION: To prevent possible damage to the printhead, clear paper jams as soon as possible.
To clear a paper jam from input tray
1. Press and hold the two buttons on both sides of the output tray to move out the output tray from the
printer.
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  • Every time scam or junk calls my fax number, as soon as they hear the fax machine emit its tone They hang up The problem is that every time they do that, my machines types up a report and at the end says, NO FAX.
    That’s very obvious but I’m end a with a pile of useless paper and now the ink is very low from doing it. I would like to stop the Report that it useless and only use them when it is a ligimit fax report. I have an HP office jet 9010 All in one Submitted on 16-5-2022 at 00:10

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  • What is that behind the two covered ports/panels on the back of the printer? Submitted on 1-9-2021 at 17:18

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  • What is behind the two covered ports/panels on the back of the printer? Submitted on 1-9-2021 at 17:14

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  • Miten saan asetettua värikasetit? Yritän asettaa, mutta erittäin tiukka, ei mene paikoilleen. Submitted on 24-7-2021 at 14:44

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