The printer is having problems sending and receiving faxes ...................................... 126
The printer cannot receive faxes, but can send faxes .................................................. 127
The printer cannot send faxes, but can receive faxes .................................................. 128
Fax tones are recorded on my answering machine ...................................................... 128
The computer cannot receive faxes (HP Digital Fax) ................................................... 129
Network and connection issues ........................................................................................................................ 129
Fix wireless connection ................................................................................................................... 129
Find network settings for wireless connection .............................................................................. 129
Fix Wi-Fi Direct connection ............................................................................................................. 130
Fix Ethernet connection .................................................................................................................. 130
Printer hardware issues ..................................................................................................................................... 131
Get help from the printer control panel ............................................................................................................ 131
Understand printer reports ............................................................................................................................... 131
Printer status report ....................................................................................................................... 132
Network conguration page ........................................................................................................... 132
Print quality report .......................................................................................................................... 132
Wireless test report ......................................................................................................................... 132
Web access test report .................................................................................................................... 132
Solve problems using Web Services .................................................................................................................. 133
Maintain the printer ........................................................................................................................................... 133
Clean the scanner glass .................................................................................................................. 133
Clean the exterior ............................................................................................................................ 134
Clean the document feeder ............................................................................................................. 134
Maintain the printhead and cartridges ........................................................................................... 135
Restore original factory defaults and settings ................................................................................................. 136
HP support ......................................................................................................................................................... 137
Appendix A Technical information ................................................................................................................. 139
Specications ..................................................................................................................................................... 139
Regulatory information ..................................................................................................................................... 141
Regulatory Model Number .............................................................................................................. 142
FCC statement ................................................................................................................................. 143
Notice to users in Korea .................................................................................................................. 143
VCCI (Class B) compliance statement for users in Japan ................................................................ 144
Notice to users in Japan about the power cord .............................................................................. 144
Noise emission statement for Germany ......................................................................................... 144
Visual display workplaces statement for Germany ........................................................................ 144
Notice to users of the U.S. telephone network: FCC requirements ................................................ 144
Notice to users of the Canadian telephone network ...................................................................... 145
Notice to users of the German telephone network ........................................................................ 146
Australia wired fax statement ........................................................................................................ 146
viii ENWW
