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4. Open the ink cartridge access door. If there is paper remaining inside the printer, ensure the
carriage has moved to the right of the printer, free any paper scraps or wrinkled paper, and pull
the paper towards you through the top of the printer.
WARNING! Do not reach into the printer when it is turned on and the carriage is stuck. When
you open the ink cartridge access door, the carriage should return to its position on the right side
of the printer. If it does not move to the right, turn off the printer before you remove any jam.
5. After clearing the jam, close all covers, turn on the printer (if you turned it off) and resend the
print job.
If the above solutions do not resolve the problem,
click here for more online troubleshooting.
Clear paper jams in the automatic document feeder
1. Lift the cover of the automatic document feeder.
2. Lift the tab located on the front edge of the ADF.
- OR -
Push the green tab located in the center of the automatic document feeder.
3. Gently pull the paper out of the rollers.
CAUTION: If the paper tears when you are removing it from the rollers, check the rollers and
wheels for torn pieces of paper that might remain inside the printer. If you do not remove all the
pieces of paper from the printer, more paper jams are likely to occur.
160 Chapter 10 Solve a problem ENWW
176


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