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If defects are seen on the page, follow the steps below:
a. If the Print Quality Diagnostic report shows faded, partial, streaked, or missing color bars or
patterns, check for depleted ink cartridges, and replace the ink cartridge that corresponds
to the defective color bar or color pattern. If there is no depleted ink cartridge, remove and
reinstall all ink cartridges to make sure they are properly installed.
Do not remove the depleted cartridge until you have a new ink cartridge available to
replace. For information about how to install new cartridges, see
Replace the ink cartridges
on page 99.
b. If you see white or dark lines where the arrows are pointing in Test Pattern 1, calibrate the
linefeed. For more information, see
Calibrate the linefeed on page 157.
c. If the lines in Test Pattern 2 are not straight and connected, align the printer. For more
information, see
Align the printhead on page 156.
d. If you see white lines in any of the color blocks in Test Pattern 3, clean the printhead. For
more information, see
Clean the printhead on page 155.
e. If none of the previous steps have helped, contact HP support to replace the printhead. For
more information, see
HP support on page 122.
134 Chapter 10 Solve a problem ENWW
150


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