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HP Officejet Pro 8620 Manual

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9 Druckerverwaltungstools ............................................................................................................................... 121
Toolbox (Windows) ........................................................................................................................... 122
Öffnen der Toolbox .......................................................................................................... 122
HP Dienstprogramm (OS X) ............................................................................................................. 123
Eingebetteter Webserver .................................................................................................................. 124
Informationen zu Cookies ................................................................................................ 124
Öffnen des eingebetteten Webservers ............................................................................ 124
10 Beheben von Problemen ............................................................................................................................ 127
HP Support ....................................................................................................................................... 128
Registrieren des Druckers ............................................................................................... 128
Ablauf beim Support ........................................................................................................ 128
Abrufen des elektronischen Supports .............................................................................. 128
Telefonischer Support durch HP ...................................................................................... 129
Hinweise vor dem Anruf bei der Kundenunterstützung ................................... 129
Dauer des telefonischen Supports .................................................................. 129
Telefonnummern für den Support ................................................................... 129
Nach Ablauf des telefonischen Supports ........................................................ 129
So erhalten Sie Hilfe über das Bedienfeld des Druckers ................................................................. 131
Erläuterungen zu Druckerberichten .................................................................................................. 132
Druckerstatusbericht ........................................................................................................ 132
Netzwerkkonfigurationsseite ............................................................................................ 133
Beheben von Druckerproblemen ...................................................................................................... 136
Der Drucker schaltet sich unerwartet aus ........................................................................ 136
Fehler bei Druckkopfausrichtung ..................................................................................... 136
Papierzufuhrprobleme ..................................................................................................... 136
Der Drucker kann das Speichergerät nicht lesen ............................................................ 137
Beheben von Druckproblemen ......................................................................................................... 138
Beheben von Problemen beim Kopieren .......................................................................................... 143
Kopien sind leer oder blass ............................................................................................. 143
Das Bild wird verkleinert .................................................................................................. 143
Kopierqualität ist schlecht ................................................................................................ 143
Beheben von Scanproblemen .......................................................................................................... 145
Der Scanner funktioniert nicht ......................................................................................... 145
Der Scanvorgang dauert zu lange ................................................................................... 145
Ein Teil des Dokuments wurde nicht eingescannt, oder es fehlt Text ............................. 145
Der Text kann nicht bearbeitet werden ............................................................................ 146
Die Qualität des eingescannten Bildes ist schlecht ......................................................... 147
In den Netzwerkordner kann nicht gescannt werden ....................................................... 148
„An E-Mail scannen“ funktioniert nicht ............................................................................. 148
Beheben von Faxproblemen .....................................................................................................
....... 150
Der Faxtest schlägt fehl ................................................................................................... 150
Der „Faxhardwaretest“ schlägt fehl ................................................................. 150
DEWW ix
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Others manual(s) of HP Officejet Pro 8620

HP Officejet Pro 8620 User Manual - English - 268 pages

HP Officejet Pro 8620 User Manual - Dutch - 276 pages

HP Officejet Pro 8620 Quick start guide - All languages - 120 pages


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