Manual HP OfficeJet Pro 7740 All-in-One G5J38A (page 142 of 180) (English)

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Make sure you have correctly connected the printer to the telephone wall jack. Using the phone cord

supplied in the box with the printer, connect one end to your telephone wall jack, then connect the other

end to the port labeled 1-LINE on the back of the printer.

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Other equipment, which uses the same phone line as the printer, might be causing the test to fail. To nd

out if other equipment is causing a problem, disconnect everything from the phone line, and then run

the test again.

—

If the Fax Line Condition Test passes without the other equipment, then one or more pieces of the

equipment is causing problems; try adding them back one at a time and rerunning the test each

time, until you identify which piece of equipment is causing the problem.

—

If the Fax Line Condition Test fails without the other equipment, connect the printer to a working

phone line and continue reviewing the troubleshooting information in this section.

●

If you are using a phone splitter, this can cause faxing problems. (A splitter is a two-cord connector that

plugs into a telephone wall jack.) Try removing the splitter and connecting the printer directly to the

telephone wall jack.

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Make sure you use the phone cord that came with the printer. If you do not use the supplied phone cord

to connect from the telephone wall jack to the printer, you might not be able to send or receive faxes.

After you plug in the phone cord that came with the printer, run the fax test again.

After you resolve any problems found, run the fax test again to make sure it passes and the printer is ready

for faxing. If the Fax Line Condition test continues to fail and you experience problems faxing, contact your

telephone company and have them check the phone line.

Troubleshoot fax problems

Troubleshoot fax problems Use an HP online troubleshooting wizard.

Resolve problems sending or receiving a fax or faxing to your computer.

NOTE: The HP online troubleshooting wizards may not be available in all languages.

Read general instructions in the Help for specic fax problems

What kind of fax problem are you having?

The display always shows Phone O Hook

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You are using the wrong type of phone cord. Make sure you are using the 2-wire phone cord that came

with the printer to connect the printer to your phone line. If the phone cord that came with the printer is

not long enough, you can use a longer phone cord to extend the length. You can purchase the cord at an

electronics store that carries phone accessories.

●

Other equipment that uses the same phone line as the printer might be in use. Make sure extension

phones (phones on the same phone line, but not connected to the printer) or other equipment are not in

use or o the hook. For example, you cannot use the printer for faxing if an extension phone is o the

hook, or if you are using a computer dial-up modem to send email or access the Internet.

The printer is having problems sending and receiving faxes

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Make sure the printer is turned on. Look at the display on the printer. If the display is blank and (the

Power button) light is not lit, the printer is turned o. Make sure the power cord is rmly connected to

the printer and plugged into a power outlet. Press (the Power button) to turn on the printer.

ENWW Fax issues 129

Färgpatroner tar slut väldigt snabbt. håller inte de 700 eller 1500 sidor som anges. hur lösa detta? Submitted on 13-9-2022 at 17:09
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Others manual(s) of HP OfficeJet Pro 7740 All-in-One G5J38A

HP OfficeJet Pro 7740 All-in-One G5J38A User Manual - German - 195 pages

HP OfficeJet Pro 7740 All-in-One G5J38A User Manual - Dutch - 189 pages

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HP OfficeJet Pro 7740 All-in-One G5J38A Manual

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