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4. Touch Restore Factory Defaults.
A message appears stating that the factory defaults will be restored.
5. Touch Continue.
To restore the printer to the original network settings
1. From the printer control panel, touch or swipe down the tab at the top of the screen to open the
Dashboard, and then touch ( Setup ).
2. Touch Network Setup.
3. Touch Restore Network Settings.
A message appears stating that the network defaults will be restored.
4. Touch Yes.
5. Print the network conguration page and verify that the network settings have been reset.
NOTE: When you reset the printer network settings, previously congured wireless and Ethernet settings
(such as the link speed or IP address) are removed. The IP address is set back to the Automatic mode.
TIP: You can visit the HP online support website at www.support.hp.com for information and utilities that
can help you correct many common printer problems.
(Windows) Run the HP Print and Scan Doctor to diagnose and automatically x printing issues. The application
is only available in some languages.
HP support
For the latest product updates and support information, visit the printer support website at
www.support.hp.com. HP online support provides a variety of options for help with your printer:
Drivers & downloads: Download software drivers and updates, as well as product manuals and documentation
that came in the box with your printer.
HP support forums: Visit HP Support Forums for answers to common questions and issues. You can view
questions posted by other HP customers, or sign in and post your own questions and comments.
Troubleshooting: Use HP online tools to detect your printer and nd recommended solutions.
Contact HP
If you need help from an HP technical support representative to solve a problem, visit the Contact Support
website. The following contact options are available at no cost for in-warranty customers (HP agent-assisted
support for out-of-warranty customers may require a fee):
ENWW HP support 139
152


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  • How do I reset the printer to its original ex factory settings? Can I step the firmware back to the original version when first delivered? Submitted on 27-10-2023 at 08:07

    Reply Report abuse
  • I have pulled the entire paper tray out to put in the paper. I have put the necessary paper. How do I put the tray back,as the tray will not go back. How do I put the tray back? Submitted on 15-12-2021 at 22:16

    Reply Report abuse
  • I have taken empty printing paper out. I have put it full of paper.How do I put the tray back? Submitted on 15-12-2021 at 22:10

    Reply Report abuse


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