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10 Solve a problem
The information in this section suggests solutions to common problems. If your printer is not operating
correctly and these suggestions did not solve your problem, try using one of the support services listed in HP
support to obtain assistance.
This section contains the following topics:
Jams and paper-feed issues
Printing issues
Copy issues
Scan issues
Fax issues
Network and connection issues
Printer hardware issues
Get help from the printer control panel
Get help from the HP Smart app
Understand printer reports
Solve problems using Web Services
Maintain the printer
Restore original factory defaults and settings
HP support
Jams and paper-feed issues
What do you want to do?
Clear a paper jam
Solve paper jam
issues.
Use an HP online troubleshooting wizard
Instructions for clearing the jam in the printer or in the document feeder and resolving issues with paper or the
paper feed.
NOTE: The HP online troubleshooting wizards may not be available in all languages.
108 Chapter 10 Solve a problem ENWW
121


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  • How do I reset the printer to its original ex factory settings? Can I step the firmware back to the original version when first delivered? Submitted on 27-10-2023 at 08:07

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  • I have pulled the entire paper tray out to put in the paper. I have put the necessary paper. How do I put the tray back,as the tray will not go back. How do I put the tray back? Submitted on 15-12-2021 at 22:16

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  • I have taken empty printing paper out. I have put it full of paper.How do I put the tray back? Submitted on 15-12-2021 at 22:10

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Others manual(s) of HP OfficeJet Pro 7720

HP OfficeJet Pro 7720 User Manual - German - 192 pages

HP OfficeJet Pro 7720 User Manual - Dutch - 186 pages

HP OfficeJet Pro 7720 Quick start guide - All languages - 46 pages


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