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To clean or align the printheads, or clean page smears, from the embedded web server (EWS)
1. Open the the embedded web server (EWS). For more information, see
Open the embedded web
server.
2. Click the Tools tab, and then click Print Quality Toolbox in the Utilities section.
3. Click the desired option, and then follow the on-screen instructions.
To clean or align the printheads, or clean page smears, from HP Utility (OS X)
1. Open HP Utility. For more information, see
HP Utility (OS X).
2. In the Information And Support section, click the desired option, and then follow the on-screen
instructions.
Clear paper jams
Occasionally, paper becomes jammed during a job.
CAUTION: To prevent possible damage to the printhead, clear paper jams as soon as possible.
To clear a paper jam
CAUTION: Do not pull jammed paper from the front of the printer, instead follow the steps below to
clear the jam. Pulling out jammed paper from the front of the printer might cause the paper to tear and
leave torn pieces inside the printer; this could result in more jams later.
1. Open the ink cartridge access door.
2. Check the paper path inside the printer.
a. Lift the handle of the paper path cover and remove the cover.
ENWW Clear paper jams 73
84


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