604929

HP Officejet 7610 Manual

139
Zoom out
Zoom in
Previous page
1/316
Next page
The "Fax Hardware Test" failed
●
Turn the printer off by pressing the
(Power) button located on the printer control panel and
then unplug the power cord from the back of the printer. After a few seconds, plug the power
cord in again, and then turn the power on. Run the test again. If the test fails again, continue
reviewing the troubleshooting information in this section.
●
Try to send or receive a test fax. If you can send or receive a fax successfully, there might not be
a problem.
●
If you are running the test from the Fax Setup Wizard (Windows) or HP Setup Assistant (Mac
OS X), make sure the printer is not busy completing another task, such as receiving a fax or
making a copy. Check the display for a message indicating that the printer is busy. If it is busy,
wait until it is finished and in the idle state before running the test.
●
Make sure you use the phone cord that came with the printer. If you do not use the supplied
phone cord to connect from the telephone wall jack to the printer, you might not be able to send
or receive faxes. After you plug in the phone cord that came with the printer, run the fax test
again.
●
If you are using a phone splitter, this can cause faxing problems. (A splitter is a two-cord
connector that plugs into a telephone wall jack.) Try removing the splitter and connecting the
printer directly to the telephone wall jack.
After you resolve any problems found, run the fax test again to make sure it passes and the printer is
ready for faxing. If the Fax Hardware Test continues to fail and you experience problems faxing,
contact HP support. Go to
www.hp.com/support. This website provides information and utilities that
can help you correct many common printer problems. If prompted, select your country/region, and
then click Contact HP for information on calling for technical support.
The "Fax Connected to Active Telephone Wall Jack" test failed
●
Check the connection between the telephone wall jack and the printer to make sure the phone
cord is secure.
●
Make sure you use the phone cord that came with the printer. If you do not use the supplied
phone cord to connect from the telephone wall jack to the printer, you might not be able to send
or receive faxes. After you plug in the phone cord that came with the printer, run the fax test
again.
●
Make sure you have correctly connected the printer to the telephone wall jack. Using the phone
cord supplied in the box with the printer, connect one end to your telephone wall jack, then
connect the other end to the port labeled 1-LINE on the back of the printer. For more information
on setting up the printer for faxing, see
Additional fax setup on page 205.
●
If you are using a phone splitter, this can cause faxing problems. (A splitter is a two-cord
connector that plugs into a telephone wall jack.) Try removing the splitter and connecting the
printer directly to the telephone wall jack.
●
Try connecting a working phone and phone cord to the telephone wall jack that you are using for
the printer and check for a dial tone. If you do not hear a dial tone, contact your telephone
company and have them check the line.
●
Try to send or receive a test fax. If you can send or receive a fax successfully, there might not be
a problem.
After you resolve any problems found, run the fax test again to make sure it passes and the printer is
ready for faxing.
122 Chapter 8 Solve a problem ENWW
… 139 …


Need help? Post your question in this forum.

Forumrules
1

Forum

hp-officejet-7610

Reset search

  • Dialing in a fax number and it number just rings. Fax does not send? Submitted on 26-1-2022 at 18:56

    Reply Report abuse


Report abuse

Libble takes abuse of its services very seriously. We're committed to dealing with such abuse according to the laws in your country of residence. When you submit a report, we'll investigate it and take the appropriate action. We'll get back to you only if we require additional details or have more information to share.

Product:

For example, Anti-Semitic content, racist content, or material that could result in a violent physical act.

For example, a credit card number, a personal identification number, or an unlisted home address. Note that email addresses and full names are not considered private information.

Forumrules

To achieve meaningful questions, we apply the following rules:

Register

Register getting emails for HP Officejet 7610 at:


You will receive an email to register for one or both of the options.


Get your user manual by e-mail

Enter your email address to receive the manual of HP Officejet 7610 in the language / languages: English as an attachment in your email.

The manual is 12,07 mb in size.

 

You will receive the manual in your email within minutes. If you have not received an email, then probably have entered the wrong email address or your mailbox is too full. In addition, it may be that your ISP may have a maximum size for emails to receive.

Others manual(s) of HP Officejet 7610

HP Officejet 7610 User Manual - German - 334 pages

HP Officejet 7610 User Manual - Dutch - 328 pages

HP Officejet 7610 User Manual - French - 332 pages

HP Officejet 7610 Quick start guide - All languages - 120 pages


The manual is sent by email. Check your email

If you have not received an email with the manual within fifteen minutes, it may be that you have a entered a wrong email address or that your ISP has set a maximum size to receive email that is smaller than the size of the manual.

The email address you have provided is not correct.

Please check the email address and correct it.

Your question is posted on this page

Would you like to receive an email when new answers and questions are posted? Please enter your email address.



Info