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Solve scan problems
TIP: You can visit the HP online support website at www.hp.com/support for information and utilities
that can help you correct many common printer problems.
Scanner did nothing
Scan takes too long
Part of the document did not scan or text is missing
Text cannot be edited
Error messages appear
Scanned image quality is poor
Scan defects are apparent
Scanner did nothing
Check the original
Make sure that the original is loaded correctly. For more information, see
Load an original
on the scanner glass on page 14 or Load an original in the automatic document feeder
(ADF) on page 15.
Check the printer
The printer might be coming out of Sleep mode after a period of inactivity, which delays
processing a short while. Wait until the printer displays the Home screen.
Check the HP software
Make sure that the HP software provided with the printer is installed correctly.
NOTE: If you do not scan frequently, you can choose to turn off the feature.
Windows: Open the HP printer software. For more information, see
Open the HP printer
software (Windows) on page 25. In the window that appears, select Print, Scan & Fax or
Print & Scan, and then select Scan a Document or Photo under Scan.
Mac OS X: Open HP Utility. For more information, see
HP Utility (Mac OS X) on page 247.
Under Scan Settings, click Scan to Computer, and ensure that Enable Scan to Computer is
selected.
Scan takes too long
Check the settings
Scanning with higher scan resolution takes longer and results in larger file sizes. Use high
resolutions only when necessary. Lower the resolution to scan more quickly.
If you acquire an image through TWAIN on Windows computers, you can change the
settings so that the original scans in black and white. See the on-screen Help for the
116 Chapter 8 Solve a problem ENWW
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  • Dialing in a fax number and it number just rings. Fax does not send? Submitted on 26-1-2022 at 18:56

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Others manual(s) of HP Officejet 7610

HP Officejet 7610 User Manual - German - 334 pages

HP Officejet 7610 User Manual - Dutch - 328 pages

HP Officejet 7610 User Manual - French - 332 pages

HP Officejet 7610 Quick start guide - All languages - 120 pages


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