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Check the Print Quality Diagnostic page
Print a Print Quality Diagnostic page to help you decide whether to run any maintenance tools to
improve the print quality of your printouts. For more information, see
Understand the Printer
Status Report on page 149.
Check the margin settings
Make sure the margin settings for the document do not exceed the printable area of the printer.
For more information, see
Set minimum margins on page 170.
TIP: If the top and bottom margins in your document are smaller than 16 mm (0.63 inches), the
document might not print out correct.
Check the color print settings
Make sure Print in Grayscale is not selected in the printer driver.
Check the printer location and length of USB cable
High electromagnetic fields (such as those generated by USB cables) can sometimes cause
slight distortions to printouts. Move the printer away from the source of the electromagnetic
fields. Also, it is recommended that you use a USB cable that is less than 3 meters (9.8 feet)
long to minimize the effects of these electromagnetic fields.
Check the paper size
Make sure the selected paper size matches the actual loaded paper size.
Placement of the text or graphics is wrong
Check how the paper is loaded
Make sure the paper guides fit snugly against the edges of the stack of paper, and make sure
the tray is not overloaded. For more information, see
Load paper on page 16.
Check the paper size
Content on a page might be cut off if the document size is larger than the paper that you are
using.
Make sure the paper size selected in the printer driver match the size of paper loaded in the tray.
Check the margin settings
If the text or graphics are cut off at the edges of the page, make sure the margin settings for the
document do not exceed the printable area of your printer. For more information, see
Set
minimum margins on page 170.
Check the page-orientation setting
Make sure the paper size and page orientation selected in the application match the settings in
the printer driver. For more information, see
Print on page 27.
104 Chapter 8 Solve a problem ENWW
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