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Unable to Communicate with Printer
The computer cannot communicate with the printer because one of the following events has occurred:
The printer has been turned o.
The cable connecting the printer, such as a USB cable or a network (Ethernet) cable, has been
disconnected..
If the printer is connected to a wireless network, the wireless connection has been broken.
To solve this problem, try the following solutions:
Make sure the printer is turned on and that the (Power button) light is on.
Make sure the power cord and other cables are working and are rmly connected to the printer.
Make sure the power cord is connected rmly to a functioning, alternating current (AC) power outlet.
If the printer is connected to a network, make sure the network is functioning properly. For more
information, see Solve Ethernet network problems on page 69.
If the printer is connected to a wireless network, make sure the wireless network is functioning properly.
For more information, see
Solve wireless problems on page 69.
180 Appendix F Errors (Windows) ENWW
193


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