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3. If the print job is on hold, click Resume.
4. If the printer is paused, click Resume Printer.
If you can use the printer after performing the steps above but nd that the symptoms persist as you
continue to use the printer, your rewall might be interfering.
If you still cannot use the printer over the network, continue to the next section for additional
troubleshooting help.
Step 5: Make sure the HP printer labeled (Network) is set as the default printer driver (Windows only)
If you install the HP software again, the installer might create a second version of the printer driver in your
Printers, Print & Fax , Devices and Printers, View devices and printers folder. If you have diiculties printing
or connecting to the printer, make sure the correct version of the printer driver is set as the default.
1. Click Start , and then click Printers, Printers and Faxes , or Devices and Printers .
- Or -
Click Start , click Control Panel , and then double-click Printers.
- Or -
On the Start screen, click Control Panel , and then click View devices and printers.
2. Right-click the printer icon for the version of the printer driver that is connected wirelessly, and select
Set as Default Printer.
NOTE: If there is more than one icon in the folder for the printer, right-click the printer icon for the version of
the printer driver that is connected wirelessly, and select Set as Default Printer.
Step 6: Check to see if the rewall software is blocking communication
Temporarily turn o the rewall security software running on your computer, and then try to print, scan, or
fax to see if the communication is established.
TIP: If you are using a computer running Windows, use the HP Print and Scan Doctor to help diagnose and
get assistance in installing and using HP printers on home network. To use this tool, visit the HP Wireless
Printing Center www.hp.com/go/wirelessprinting , and then click Print and Scan Doctor in the Quick Links
section.
Alternatively, the Firewall Help also provides the detailed information about rewall troubleshooting. For
more information, visit the HP Wireless Printing Center www.hp.com/go/wirelessprinting , and then click
Firewall Help in the Wireless Network Help section.
After resolving the problems
After you resolve any problems and have successfully connected the printer to your wireless network,
complete the following steps for your operating system:
Windows
1. On the computer desktop, click Start , select Programs or All Programs , click HP, select your printer
name, and then click Printer Setup & Software.
- Or -
ENWW Solve network problems 75
88


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