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The printer is having problems sending and receiving faxes
Make sure the printer is turned on. Look at the display on the printer. If the display is blank and
(the Power button) light is not lit, the printer is turned o. Make sure the power cord is rmly connected
to the printer and plugged into a power outlet. Press (the Power button) to turn on the printer.
After turning on the printer, HP recommends you wait ve minutes before sending or receiving a fax. The
printer cannot send or receive faxes while it is initializing after being turned on.
If HP Digital Fax has been enabled, you might not be able to send or receive faxes if the fax memory is
full (limited by printer memory).
Make sure you used the phone cord supplied in the box with the printer to connect to the telephone wall
jack. One end of the phone cord should be connected to the port labeled 1-LINE on the back of the
printer and the other end to your telephone wall jack, as shown in the illustration.
1 Telephone wall jack.
2 Use the phone cord supplied in the box with the printer to connect to the "1-LINE" port.
If the phone cord that came with the printer is not long enough, you can use a longer 2-wire phone cord
to extend the length. You can purchase the cord at an electronics store that carries phone accessories.
Try connecting a working phone and phone cord to the telephone wall jack that you are using for the
printer and check for a dial tone. If you do not hear a dial tone, call your local telephone company for
service.
Other equipment, which uses the same phone line as the printer, might be in use. For example, you
cannot use the printer for faxing if an extension phone is o the hook, or if you are using a computer
dial-up modem to send an email or access the Internet.
Check to see if another process has caused an error. Check the display or your computer for an error
message providing information about the problem and how to solve it. If there is an error, the printer
cannot send or receive a fax until the error condition is resolved.
The phone line connection might be noisy. Phone lines with poor sound quality (noise) can cause faxing
problems. Check the sound quality of the phone line by plugging a phone into the telephone wall jack
and listening for static or other noise. If you hear noise, turn Error Correction Mode (ECM) o and try
faxing again. If the problem persists, contact your telephone company.
If you are using a digital subscriber line (DSL) service, make sure that you have a DSL lter connected or
you cannot fax successfully.
ENWW Fax issues 117
130


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  • Can I fax without a phone line , can i do it from wireless internet Submitted on 30-9-2021 at 22:53

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