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5. Obtain the version number of the printer software. (To find the version number of the printer
driver, open the printer settings or properties dialog box, and click the About tab.)
6. If you have a problem printing from a particular application, note the application and version
number.
HP support by phone
'The phone support numbers and associated costs listed here are those in effect at time of publication
and are applicable only for calls made on a land line. Different rates may apply for mobile phones.
For the most current HP list of telephone support numbers and call costs information, see
www.hp.com/support.
This section contains the following topics:
Phone support period
Telephone support numbers
Placing a call
After the phone support period
Phone support period
One year of phone support is available in North America, Asia Pacific, and Latin America (including
Mexico).
To determine the duration of phone support in Europe, the Middle East, and Africa, go to
www.hp.com/support. Standard phone company charges apply.
Appendix B
248 Support and warranty
252


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