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Solution 5: Load paper in the input tray
Solution: If the product has only a few sheets remaining, load more paper in the
input tray. If there is plenty of paper in the input tray, remove the paper, tap the stack
of paper against a flat surface, and reload the paper into the input tray.
For more information, see:
Load media
Cause: The product picked up two sheets of paper.
Print quality troubleshooting
Use this section to solve these print quality problems:
Wrong, inaccurate, or bleeding colors
Ink is not filling the text or graphics completely
The printout has a horizontal band of distortion near the bottom of a borderless print
Printouts have horizontal streaks or lines
Printouts are faded or have dull colors
Printouts seem blurry or fuzzy
Printouts have vertical streaks
Printouts are slanted or skewed
Ink streaks on the back of the paper
Paper is not picked up from the input tray
Poor black text
The product prints slowly
Wrong, inaccurate, or bleeding colors
If your printout has one of the following print quality problems, try the solutions in this
section for help.
Colors look wrong
For example, magenta was replaced with cyan in your printout.
Colors run into each other, or look like they are smeared on the page. The edges
might have a feathering appearance instead of being sharp and defined.
Try the following solutions if the colors appear wrong, inaccurate, or bleed into each other.
Solution 1: Make sure you are using genuine HP ink cartridges
Solution 2: Check the paper loaded in the input tray
Solution 3: Check the paper type
Solution 4: Check the ink levels
Solution 5: Check the print settings
Solution 6: Align the printer
Solution 7: Clean the printhead
Solution 8: Contact HP support
Print quality troubleshooting 179
183


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