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Caution Do not use platen cleaners or alcohol to clean the print
cartridge contacts. These can damage the print cartridge or the HP All-in-
One.
To clean the print cartridge contacts
1. Turn on the HP All-in-One and open the print-carriage access door.
The print carriage moves to the far right side of the HP All-in-One.
2. Wait until the print carriage is idle and silent, and then unplug the power cord
from the back of the HP All-in-One.
Note When you unplug the power cord, the date and time are erased.
You will need to reset the date and time later, when you plug the power
cord back in. For more information, see Set the date and time. Any faxes
stored in memory are also erased.
3. Lightly press down on the print cartridge to release it, and then pull it toward you
out of the slot.
Note Do not remove both print cartridges at the same time. Remove and
clean each print cartridge one at a time. Do not leave a print cartridge
outside the HP All-in-One for more than 30 minutes.
4. Inspect the print cartridge contacts for ink and debris buildup.
5. Dip a clean foam rubber swab or lint-free cloth into distilled water, and squeeze
any excess water from it.
6. Hold the print cartridge by its sides.
7. Clean only the copper-colored contacts. For information on cleaning the ink
nozzle area, see Clean the area around the ink nozzles. Allow the print cartridges
to dry for approximately ten minutes.
1 Copper-colored contacts
2 Ink nozzles (do not clean)
8. Slide the print cartridge back into the slot. Push the print cartridge forward until it
clicks into place.
9. Repeat if necessary for the other print cartridge.
10. Gently close the print-carriage access door and plug the power cord into the back
of the HP All-in-One.
User Guide 85
Maintain your HP All-in-One
88


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