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hp officejet 5500 series
chapter 12
100
fax setup
3 Connect a phone to the “out” port on the back of your PC modem.
4 Using the phone cord supplied in the box with your HP Officejet, connect
one end to your telephone wall jack, then connect the other end to the port
labeled “1-LINE” on the back of your HP Officejet.
Caution! If you do not use the supplied cord to connect from the
telephone wall jack to your HP Officejet, you probably will not be
able to fax successfully. This special 2-wire cord is different from
the more common 4-wire phone cords you might already have in
your office. For more information about how to tell the difference
between the cords, see I have difficulties when sending faxes and
when receiving faxes on page 120.
5 If your PC modem’s software is set to automatically receive faxes to your
computer, turn off that setting.
Caution! If you do not turn off the auto fax receive setting in your
PC modem software, your HP Officejet will not be able to receive
faxes.
Now you need to decide how you want to answer fax calls: automatically or
manually.
how to answer fax calls automatically
The HP Officejet is factory-set to answer all calls automatically after 5 rings, so
you do not need to change any settings if you want to automatically receive
faxes. Your HP Officejet will not be able to distinguish between fax and voice
calls, however; if you suspect a voice call is incoming, you will need to answer
it before the 5th ring or the HP Officejet will answer first.
how to answer fax calls manually
To receive faxes manually, you must be available to respond in person to
incoming fax calls or your HP Officejet cannot receive faxes.
Before you can answer fax calls manually, you need to change the Rings to
Answer setting to No Answer as described in set the number of rings before
answering on page 39. For information about how to receive fax calls manually
from your attached phone and from an extension phone, see receive a fax
manually on page 40.
case F: shared voice/fax line with answering machine
If you receive both voice calls and fax calls at the same phone number, and you
also have an answering machine that answers voice calls at this phone number,
connect your HP Officejet as described in this section.
110


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