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Solving Problems
While Printing, Faxing, or Copying
This section describes how to solve problems you might encounter
while using the HP OfficeJet.
Symptom: Cause: Solution:
Lines or dots are
missing from the
characters in the
printout.
The connection between
the print cartridge and
cradle is intermittent.
Remove the print cartridge and reinstall it.
Try printing again. You may need to repeat
this before the ink resumes a continuous
flow.
OR
The copper contacts of
the print cartridge are
dirty.
OR
1.
Remove the print cartridge. (For help,
see the instructions in "Changing the
Print Cartridge" later in this chapter.)
Use a lint-free damp cloth to gently
clean the copper contacts on the print
cartridge and the print cartridge cradle.
sl-61
2.
Reinstall the print cartridge and try
printing again. If the print quality re`
mains poor after cleaning the contacts,
clean the ink nozzles as described for
the next symptom in this table.
198


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