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Tips for print success
To print successfully, the HP cartridges should be functioning properly with sufficient ink, the paper
should be loaded correctly, and the printer should have the appropriate settings. Print settings do not
apply to copying or scanning.
Ink tips
Use Original HP ink cartridges.
Install both the black and tri-color cartridges correctly.
For more information, see
Replace ink cartridges on page 59.
Check the estimated ink levels in the ink cartridges to make sure there is sufficient ink.
For more information, see
Check estimated ink levels on page 56.
If the print quality is not acceptable, see Improve print quality on page 74 for more information.
Paper loading tips
Load a stack of paper (not just one page). All of the paper in the stack should be the same size
and type to avoid a paper jam.
Load paper with side to be printed on facing up.
Ensure that paper loaded in the input tray lays flat, and the edges are not bent or torn.
Adjust the paper-width guide in the input tray to fit snugly against all paper. Make sure the
paper-width guide does not bend the paper in the input tray.
For more information, see
Load media on page 20.
Printer settings tips
To change default print settings, click Print, Scan & Fax, and then click Set Preferences in the
printer software.
Depending on your operating system, do one of the following to open the printer software:
Windows 8: On the Start screen, right-click an empty area on the screen, click All Apps on
the app bar, and then click the icon with the printer's name.
Windows 7, Windows Vista, and Windows XP: From the computer desktop, click Start,
select All Programs, click HP, click HP Officejet 2620 series, and then click HP Officejet
2620 series.
To select the number of pages to print per sheet, on the Layout tab, select the appropriate option
from the Pages per Sheet drop-down list.
To set the paper type and print quality, on the Paper/Quality tab, select the appropriate option
from the Media drop-down list.
To view more printing settings, on the Layout or Paper/Quality tab, click the Advanced button to
open the Advanced Options dialog box.
ENWW Tips for print success 15
19


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