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HP OfficeJet 200 Mobile series Manual

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Print quality report
Print quality problems can have many causes-software settings, a poor image le, or the printing system
itself. If you are unhappy with the quality of your prints, a Print Quality Diagnostic page can help you
determine if the printing system is working correctly.
Wireless test report
Print the wireless test report for information about the printer wireless connection. The wireless test report
provides information about the printer status, hardware (MAC) address, and IP address. If the printer is
connected to a network, the test report displays details about the network settings.
To print the wireless test report
1. On the printer control panel, press the Home button ( ) to display the Home screen.
2. Select Network, Print Reports, and then Test Report.
To select a function on a screen, use the arrow button ( , ) to select it, and then press the OK button.
Solve problems using HP ePrint
If you are having problems using HP ePrint , check the following:
● Make sure the printer is connected to a wireless network and the USB connection is disconnected.
NOTE: You cannot use this feature if the printer is connected using a USB cable.
● Make sure the latest product updates have been installed on the printer.
● Make sure the network hub, switch, or router is turned on and working correctly.
● When you are using HP ePrint , check the following:
– Make sure the printer's email address is correct.
– Make sure that the printer's email address is the only address listed in the “To” eld of the email
message. If other email addresses are listed in the “To” eld, the attachments you are sending
might not print.
– Make sure you are sending documents that meet the HP ePrint requirements. For more
information, visit HP Connected at www.hpconnected.com . This site might not be available in all
countries/regions.
● If your network uses proxy settings when connecting to the Internet, make sure the proxy settings you
are entering are valid:
– Check the settings being used by the web browser you are using (such as Internet Explorer, Firefox,
or Safari).
– Check with the IT administrator or person who set up your rewall.
If the proxy settings used by your rewall have changed, you must update these settings in either
the printer control panel or the embedded web server. Otherwise, you will not be able to use HP
ePrint.
For more information, see Set up HP ePrint.
TIP: For additional help on setting up and using Web Services, visit HP Connected at
www.hpconnected.com . This site might not be available in all countries/regions.
56 Chapter 8 Solve a problem ENWW
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Others manual(s) of HP OfficeJet 200 Mobile series

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HP OfficeJet 200 Mobile series Quick start guide - All languages - 46 pages


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