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To initiate a support request or warranty claim, please call 13 10 47 (within Australia) or +61 2 8278
1039 (if dialing internationally) or visit www8.hp.com/au/en/contact-hp/phone-assist.html for the most
current list of phone support numbers.
If you are a consumer within the meaning of the Australia Consumer Law and you are purchasing the
Software or warranty and support services for the Software which are not of a kind ordinarily acquired
for personal, domestic or household use or consumption, then despite any other provision of this EULA,
HP limits its liability for failure to comply with a consumer guarantee as follows:
a. provision of warranty or support services for the Software: to any one or more of the following: re-
supply of the services or payment of the costs of having the services re-supplied;
b. provision of the Software: to any one or more of the following: replacement of the Software or the
supply of equivalent software; repair of the Software; payment of the costs of replacing the
Software or of acquiring equivalent software; or payment of the costs of having the Software
repaired; and
c. otherwise, to the maximum extent permitted by law.
New Zealand Consumers: In New Zealand, the Software comes with guarantees that cannot be excluded
under the Consumer Guarantees Act 1993. In New Zealand, Consumer Transaction means a transaction
involving a person who is purchasing goods for personal, domestic or household use or consumption
and not for the purpose of a business. New Zealand consumers who are purchasing goods for personal,
domestic or household use or consumption and not for the purpose of a business ("New Zealand
Consumers") are entitled to repair, replacement or refund for a failure and compensation for other
reasonably foreseeable loss or damage. A New Zealand Consumer (as dened above) may recover the
costs of returning the product to the place of purchase if there is a breach of the New Zealand consumer
law; furthermore, if it will be of signicant cost to the New Zealand Consumer to return the goods to HP
then HP will collect such goods at its own cost. Where any supply of products or services is for business
purposes, you agree that the Consumer Guarantees Act 1993 does not apply and that given the nature
and value of the transaction, this is fair and reasonable.
© Copyright 2020 HP Development Company, L.P.
The information contained herein is subject to change without notice. All other product names mentioned
herein may be trademarks of their respective companies. To the extent permitted by applicable law, the only
warranties for HP products and services are set forth in the express warranty statements accompanying such
products and services. Nothing herein should be construed as constituting an additional warranty. To the
extent permitted by applicable law, HP shall not be liable for technical or editorial errors or omissions
contained herein.
Version: March 2020
104 Appendix B Service and support ENWW
112


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