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Use paper that does not contain metallic material, such as glitter.
Use paper that is designed for use in laser printers. Do not use paper that is designed only for use in
Inkjet printers.
Use paper that is not too rough. Using smoother paper generally results in better print quality.
Step two: Check the environment
The environment can directly affect print quality and is a common cause for print-quality or paper-feeding
issues. Try the following solutions:
Move the product away from drafty locations, such as open windows or doors, or air-conditioning vents.
Make sure the product is not exposed to temperatures or humidity outside of product specifications.
Do not place the product in a confined space, such as a cabinet.
Place the product on a sturdy, level surface.
Remove anything that is blocking the vents on the product. The product requires good air flow on all
sides, including the top.
Protect the product from airborne debris, dust, steam, grease, or other elements that can leave residue
inside the product.
Calibrate the product to align the colors
Calibration is a product function that optimizes print quality.
Follow these steps to resolve print print-quality problems such as misaligned color, colored shadows, blurry
graphics, or other print-quality issues.
1. On the product control panel, touch the Setup
button.
2. Open the following menus:
System Setup
Print Quality
Color Calibration
Calibrate Now
3. A Calibrating message will display on the product control panel. The calibration process takes a few
minutes to complete. Do not turn the product off until the calibration process has finished.
4. Wait while the product calibrates, and then try printing again.
Check other print job settings
When printing from a software program, follow these steps to try to resolve the issue by adjusting other
print-driver settings.
110 Chapter 9 Solve problems ENWW
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