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HP customer care
Online services
For 24-hour access to information by using a modem or Internet connection
World Wide Web: Updated HP printer software, product and support information, and printer
drivers in several languages can be obtained from http://www.hp.com/support/lj4250 or
http://www.hp.com/support/lj4350. (The site is in English.)
Online troubleshooting tools
HP Instant Support Professional Edition (ISPE) is a suite of Web-based troubleshooting tools
for desktop computing and printing products. ISPE helps you quickly identify, diagnose, and
resolve computing and printing problems. The ISPE tools are available at
http://instantsupport.hp.com.
Telephone support
Hewlett-Packard Company provides free telephone support during the warranty period.
When you call, you will be connected to a responsive team that is waiting to help you. For
the telephone number for your country/region, see the flyer that came in the box with the
product, or visit http://www.hp.com/support/callcenters. Before calling HP, have the following
information ready: the product name and serial number, the date of purchase, and a
description of the problem.
You can also find support on the Internet at http://www.hp.com. Click the support & drivers
block.
Software utilities, drivers, and electronic information
Go to http://www.hp.com/go/lj4250_software or http://www.hp.com/go/lj4350_software. (The
site is in English, but printer drivers can be downloaded in several languages.)
For information over the telephone, see the flyer that came in the box with the printer.
HP direct ordering for accessories or supplies
Order supplies from the following Web sites:
United States: http://www.hp.com/sbso/product/supplies
Canada: http://www.hp.ca/catalog/supplies
Europe: http://www.hp.com/go/supplies
Asia-Pacific: http://www.hp.com/paper/
Order accessories from http://www.hp.com/support/lj4250 or http://www.hp.com/support/
lj4350. For more information, see
Ordering parts, accessories, and supplies.
To order supplies or accessories over the telephone, call the following numbers:
United States businesses: 800-282-6672
United States small and medium businesses: 800-888-9909
United States home and home offices: 800-752-0900
Canada: 800-387-3154
To find the phone numbers for other countries/regions, see the flyer that came in the box
with the printer.
HP service information
ENWW iii
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