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HP LaserJet Ultra MFP M133 Manual

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User Guide
www.hp.com/support/ljM129MFP
M129-M134
LaserJet Pro MFP M129-M132,
LaserJet Ultra MFP M133-M134
HP LaserJet Pro MFP M129-M132, LaserJet
Ultra MFP M133-M134
User Guide
Copyright and License
© Copyright 2016 HP Development Company,
L.P.
Reproduction, adaptation, or translation
without prior written permission is prohibited,
except as allowed under the copyright laws.
The information contained herein is subject to
change without notice.
The only warranties for HP products and
services are set forth in the express warranty
statements accompanying such products and
services. Nothing herein should be construed
as constituting an additional warranty. HP shall
not be liable for technical or editorial errors or
omissions contained herein.
Edition 1, 10/2016
Trademark Credits
Adobe
®
, Adobe Photoshop
®
, Acrobat
®
, and
PostScript
®
are trademarks of Adobe Systems
Incorporated.
Apple and the Apple logo are trademarks of
Apple Inc., registered in the U.S. and other
countries.
OS X is a trademark of Apple Inc., registered in
the U.S. and other countries.
AirPrint is a trademark of Apple Inc., registered
in the U.S. and other countries.
Microsoft®, Windows®, Windows® XP, and
Windows Vista® are U.S. registered trademarks
of Microsoft Corporation.
Table of contents
1 Printer overview ........................................................................................................................................... 1
Printer views .......................................................................................................................................................... 2
Printer front view ................................................................................................................................ 2
Printer back view ................................................................................................................................. 3
Interface ports ..................................................................................................................................... 3
LED control-panel view (M130a, M132a, M133a, M134a models) .................................................... 4
2-line LCD control-panel view (M130nw, M132nw, M132snw models) ............................................ 5
2-line LCD control-panel view (M130fn, M132fn, M132fp, M133fn, M134fn models) ..................... 6
Touchscreen control panel view (M130fw, M132fw models) ............................................................ 8
Home screen layout .......................................................................................................... 9
How to use the touchscreen control panel .................................................................... 10
Printer specifications ........................................................................................................................................... 11
Technical specifications .................................................................................................................... 11
Supported operating systems .......................................................................................................... 12
Mobile printing solutions .................................................................................................................. 13
Printer dimensions ............................................................................................................................ 14
Power consumption, electrical specifications, and acoustic emissions .......................................... 15
Operating-environment range .......................................................................................................... 15
Printer hardware setup and software installation ............................................................................................. 16
2 Paper trays ................................................................................................................................................. 17
Load the input tray .............................................................................................................................................. 18
Introduction ....................................................................................................................................... 18
Load paper into the input tray .......................................................................................................... 18
Load and print envelopes .................................................................................................................................... 21
Introduction ....................................................................................................................................... 21
Print envelopes ................................................................................................................................. 21
Envelope orientation ......................................................................................................................... 21
3 Supplies, accessories, and parts ................................................................................................................... 23
Order supplies, accessories, and parts ............................................................................................................... 24
ENWW iii
Ordering ............................................................................................................................................. 24
Supplies and accessories .................................................................................................................. 24
Customer self-repair parts ............................................................................................................... 24
Configure the HP toner-cartridge-protection supply settings ........................................................................... 26
Introduction ....................................................................................................................................... 26
Enable or disable the Cartridge Policy feature ................................................................................. 26
Enable the feature on 2-line and touchscreen control panel models ........................... 26
Disable the feature on 2-line and touchscreen control panel models .......................... 26
Use the HP Embedded Web Server (EWS) to enable the Cartridge Policy feature ........ 27
Use the HP Embedded Web Server (EWS) to disable the Cartridge Policy feature ....... 27
Troubleshoot Cartridge Policy control panel or EWS error messages .......................... 28
Enable or disable the Cartridge Protection feature ......................................................................... 28
Enable the feature on 2-line and touchscreen control panel models ........................... 28
Disable the feature on 2-line and touchscreen control panel models .......................... 29
Use the HP Embedded Web Server (EWS) to enable the Cartridge Protection
feature ............................................................................................................................ 29
Use the HP Embedded Web Server (EWS) to disable the Cartridge Protection
feature ............................................................................................................................ 30
Troubleshoot Cartridge Protection control panel or EWS error messages ................... 31
Replace the toner cartridge ................................................................................................................................. 32
Introduction ....................................................................................................................................... 32
Toner-cartridge and imaging-drum information ............................................................................. 32
Replace the toner cartridge (M129-M132 models) .......................................................................... 33
Replace the toner cartridge (M133-M134 models) .......................................................................... 35
Replace the imaging drum (M129-M132 models) ............................................................................ 38
Replace the imaging drum (M133-M134 models) ............................................................................ 41
4 Print ........................................................................................................................................................... 45
Print tasks (Windows) .......................................................................................................................................... 46
How to print (Windows) ..................................................................................................................... 46
Manually print on both sides (Windows) .......................................................................................... 47
Print multiple pages per sheet (Windows) ....................................................................................... 47
Select the paper type (Windows) ...................................................................................................... 48
Additional print tasks ........................................................................................................................ 49
Print tasks (OS X) ................................................................................................................................................. 50
How to print (OS X) ............................................................................................................................ 50
Manually print on both sides (OS X) .................................................................................................. 50
Print multiple pages per sheet (OS X) ............................................................................................... 50
Select the paper type (OS X) ............................................................................................................. 51
Additional print tasks ........................................................................................................................ 52
Mobile printing ..................................................................................................................................................... 53
iv ENWW
Introduction ....................................................................................................................................... 53
Wi-Fi Direct (wireless models only) .................................................................................................. 53
Enable or disable Wi-Fi Direct ......................................................................................... 55
Change the printer Wi-Fi Direct name ............................................................................ 56
HP ePrint via email ............................................................................................................................ 57
HP ePrint software ............................................................................................................................ 58
AirPrint ............................................................................................................................................... 59
Android embedded printing .............................................................................................................. 59
5 Copy ........................................................................................................................................................... 61
Make a copy ......................................................................................................................................................... 62
Copy on both sides (duplex) ................................................................................................................................ 64
Copy on both sides manually ............................................................................................................ 64
Additional copy tasks .......................................................................................................................................... 65
6 Scan ........................................................................................................................................................... 67
Scan by using the HP Scan software (Windows) ................................................................................................. 68
Scan by using the HP Easy Scan software (OS X) ................................................................................................ 69
Set up the Scan to E-mail feature (touchscreen models only) ........................................................................... 70
Introduction ....................................................................................................................................... 70
Before you begin ............................................................................................................................... 70
Method one: Use the Scan to Email Wizard (Windows) .................................................................... 70
Method two: Set up the Scan to Email feature via the HP Embedded Web Server (Windows) ....... 72
Step one: Access the HP Embedded Web Server (EWS) ................................................. 72
Step two: Configure the Scan to E-mail feature ............................................................ 72
Step three: Add contacts to the E-mail Address Book ................................................... 74
Step four: Configure the default E-mail Options ........................................................... 74
Set up the Scan to E-mail feature on a Mac ...................................................................................... 75
Step one: Access the HP Embedded Web Server (EWS) ................................................. 75
Method one: Use a web browser to open the HP Embedded Web
Server (EWS) ................................................................................................. 75
Method two: Use the HP Utility to open the HP Embedded Web Server
(EWS) ............................................................................................................. 75
Step two: Configure the Scan to E-mail feature ............................................................ 75
Step three: Add contacts to the E-mail Address Book ................................................... 77
Step four: Configure the default E-mail Options ........................................................... 77
Set up the Scan to Network Folder feature (touchscreen models only) ............................................................ 79
Introduction ....................................................................................................................................... 79
Before you begin ............................................................................................................................... 79
Method one: Use the Scan to Network Folder Wizard (Windows) .................................................... 79
ENWW v
Method two: Set up the Scan to Network Folder feature via the HP Embedded Web Server
(Windows) .......................................................................................................................................... 81
Step one: Access the HP Embedded Web Server (EWS) ................................................. 81
Step two: Configure the Scan to Network Folder feature .............................................. 82
Set up the Scan to Network Folder feature on a Mac ....................................................................... 83
Step one: Access the HP Embedded Web Server (EWS) ................................................. 83
Method one: Use a web browser to open the HP Embedded Web
Server (EWS) ................................................................................................. 83
Method two: Use the HP Utility to open the HP Embedded Web Server
(EWS) ............................................................................................................. 83
Step two: Configure the Scan to Network Folder feature .............................................. 83
Scan to email (touchscreen models only) ........................................................................................................... 85
Scan to a network folder (touchscreen models only) ......................................................................................... 86
Additional scan tasks ........................................................................................................................................... 87
7 Fax ............................................................................................................................................................. 89
Set up to send and receive faxes ......................................................................................................................... 90
Before starting .................................................................................................................................. 90
Step 1: Identify the phone connection type ..................................................................................... 90
Step 2: Set up the fax ........................................................................................................................ 91
Dedicated phone line ...................................................................................................... 91
Shared voice/fax line ...................................................................................................... 92
Shared voice/fax line with an answering machine ........................................................ 93
Step 3: Configure the fax time, date, and header ............................................................................ 94
HP Fax Setup Wizard ....................................................................................................... 94
Printer control panel ....................................................................................................... 95
HP Embedded Web Server (EWS) and HP Device Toolbox (Windows) ........................... 95
Step 4: Run a fax test ........................................................................................................................ 96
Send a fax ............................................................................................................................................................ 97
Fax from the flatbed scanner ........................................................................................................... 97
Fax from the document feeder (document feeder models only) .................................................... 98
Use speed dials and group-dial entries ............................................................................................ 98
Send a fax from the software ........................................................................................................... 99
Send a fax from a third-party software program, such as Microsoft Word ..................................... 99
Additional fax tasks ........................................................................................................................................... 100
8 Manage the printer .................................................................................................................................... 101
Use HP Web Services applications (touchscreen models only) ........................................................................ 102
Change the printer connection type (Windows) ............................................................................................... 103
Advanced configuration with HP Embedded Web Server (EWS) and HP Device Toolbox (Windows) .............. 104
Advanced configuration with HP Utility for OS X .............................................................................................. 108
vi ENWW
Open HP Utility ................................................................................................................................ 108
HP Utility features ........................................................................................................................... 108
Configure IP network settings ........................................................................................................................... 110
Introduction ..................................................................................................................................... 110
Printer sharing disclaimer ............................................................................................................... 110
View or change network settings ................................................................................................... 110
Rename the printer on a network ................................................................................................... 111
Manually configure IPv4 TCP/IP parameters from the control panel ............................................ 112
Link speed setting ........................................................................................................................... 113
Printer security features ................................................................................................................................... 115
Introduction ..................................................................................................................................... 115
Assign or change the system password using the Embedded Web Server ................................... 115
Lock the formatter .......................................................................................................................... 116
Energy-conservation settings ........................................................................................................................... 117
Introduction ..................................................................................................................................... 117
Print with EconoMode ..................................................................................................................... 117
Set the Sleep/Auto Off After Inactivity setting .............................................................................. 118
Set the Shut Down After Inactivity delay and configure the printer to use 1 watt or less of
power ............................................................................................................................................... 119
Set the Delay Shut Down setting .................................................................................................... 120
Update the firmware ......................................................................................................................................... 122
Method one: Update the firmware using the 2-line or touchscreen control panel ....................... 122
Method two: Update the firmware using the Firmware Update Utility ......................................... 123
9 Solve problems .......................................................................................................................................... 125
Customer support .............................................................................................................................................. 126
Interpret control-panel light patterns (LED control panels only) .................................................................... 127
Control panel help system (touchscreen models only) .................................................................................... 130
Restore the factory-set defaults ...................................................................................................................... 131
A “Cartridge is low” or “Cartridge is very low” message displays on the printer control panel or EWS ......... 133
Change the “Very Low” settings ..................................................................................................... 133
For printers with fax capability .................................................................................... 134
Order supplies ................................................................................................................................. 135
Product does not pick up paper or misfeeds .................................................................................................... 136
Introduction ..................................................................................................................................... 136
The printer does not pick up paper ................................................................................................. 136
The printer picks up multiple sheets of paper ............................................................................... 137
The document feeder jams, skews, or picks up multiple sheets of paper .................................... 138
Clean the pickup rollers and separation pad in the document feeder ........................................... 139
Clear paper jams ................................................................................................................................................ 141
Introduction ..................................................................................................................................... 141
ENWW vii
Paper jam locations ........................................................................................................................ 141
Experiencing frequent or recurring paper jams? ............................................................................ 141
Clear paper jams in the input tray .................................................................................................. 144
Clear paper jams in the toner-cartridge area ................................................................................. 146
Clear paper jams in the output bin ................................................................................................. 149
Clear paper jams in the document feeder (document feeder models only) .................................. 152
Clean the ADF replaceable film assembly ......................................................................................................... 155
Improve print quality ......................................................................................................................................... 157
Introduction ..................................................................................................................................... 157
Print from a different software program ....................................................................................... 157
Check the paper-type setting for the print job ............................................................................... 157
Check the paper type setting (Windows) ..................................................................... 157
Check the paper type setting (OS X) ............................................................................. 157
Check toner-cartridge status .......................................................................................................... 157
Clean the printer ............................................................................................................................. 159
Print a cleaning page .................................................................................................... 159
Visually inspect the toner cartridge and imaging drum ................................................................. 160
Check paper and the printing environment .................................................................................... 160
Step one: Use paper that meets HP specifications ...................................................... 160
Step two: Check the environment ................................................................................ 160
Check the EconoMode settings ....................................................................................................... 161
Adjust print density ......................................................................................................................... 161
Improve copy and scan image quality .............................................................................................................. 163
Introduction ..................................................................................................................................... 163
Check the scanner glass for dirt and smudges ............................................................................... 163
Check the paper settings ................................................................................................................ 163
Optimize for text or pictures .......................................................................................................... 165
Edge-to-edge copying .................................................................................................................... 166
Clean the pickup rollers and separation pad in the document feeder ........................................... 166
Improve fax image quality ................................................................................................................................ 168
Introduction ..................................................................................................................................... 168
Check the scanner glass for dirt and smudges ............................................................................... 168
Check the send-fax resolution settings ......................................................................................... 168
Check the error-correction settings ............................................................................................... 169
Check the fit-to-page setting ......................................................................................................... 170
Clean the pickup rollers and separation pad in the document feeder ........................................... 171
Send to a different fax machine ..................................................................................................... 172
Check the sender's fax machine ..................................................................................................... 172
Solve wired network problems ......................................................................................................................... 173
Introduction ..................................................................................................................................... 173
Poor physical connection ................................................................................................................ 173
viii ENWW
The computer is using the incorrect IP address for the printer ..................................................... 173
The computer is unable to communicate with the printer ............................................................ 173
The printer is using incorrect link speed settings for the network ................................................ 174
New software programs might be causing compatibility problems ............................................. 174
The computer or workstation might be set up incorrectly ............................................................ 174
The printer is disabled, or other network settings are incorrect ................................................... 174
Solve wireless network problems ..................................................................................................................... 175
Introduction ..................................................................................................................................... 175
Wireless connectivity checklist ....................................................................................................... 175
The printer does not print after the wireless configuration completes ........................................ 176
The printer does not print, and the computer has a third-party firewall installed ....................... 176
The wireless connection does not work after moving the wireless router or printer ................... 176
Cannot connect more computers to the wireless printer .............................................................. 176
The wireless printer loses communication when connected to a VPN .......................................... 177
The network does not appear in the wireless networks list .......................................................... 177
The wireless network is not functioning ........................................................................................ 177
Perform a wireless network diagnostic test .................................................................................. 177
Reduce interference on a wireless network ................................................................................... 178
Solve fax problems ............................................................................................................................................ 179
Introduction ..................................................................................................................................... 179
Fax troubleshooting checklist ........................................................................................................ 179
Solve general fax problems ............................................................................................................ 180
Faxes are sending slowly ............................................................................................. 181
Fax quality is poor ........................................................................................................ 182
Fax cuts off or prints on two pages .............................................................................. 183
Index ........................................................................................................................................................... 185
ENWW ix
x ENWW
1 Printer overview
●
Printer views
●
Printer specifications
●
Printer hardware setup and software installation
For more information:
The following information is correct at the time of publication. For current information, see
www.hp.com/
support/ljM129MFP.
HP's all-inclusive help for the printer includes the following information:
●
Install and configure
●
Learn and use
●
Solve problems
●
Download software and firmware updates
●
Join support forums
●
Find warranty and regulatory information
ENWW 1
Printer views
Printer front view
?
1
2
3
4
6
7
5
8
1 Output bin and top cover (toner cartridge access)
2 Output bin extension
3 Power on/off button
4 Input tray
5 Control panel (tilts up for easier viewing and type varies by model)
6 Scanner
7 Document feeder
8 Document feeder input tray
2 Chapter 1 Printer overview ENWW
Printer back view
1
2
3
4
1I/O ports
2 Power cable connector
3 Slot for cable-type security lock
4 Serial number and printer number label
Interface ports
1
2
3
4
1USB interface port
ENWW Printer views 3
… 15 …


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