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Table 6-2 Control-panel light patterns (continued)
Light status State of the printer Action
The printer has detected an unauthorized
toner cartridge or imaging drum.
Replace the toner cartridge or imaging drum.
The printer has detected multiple
unauthorized supplies.
Replace the supplies.
The cartridge sensor has experienced an
error.
Replace the toner cartridge.
The loaded paper is not the size needed
for the print job.
Replace the paper, or press the Resume/Cancel
button to continue with the size currently
loaded.
The printer has experienced a general
engine error.
Press the Resume/Cancel
button to continue.
If the error repeats, turn off the printer. Wait 30
seconds, and then turn on the printer.
Incorrect firmware has been loaded.
Press the Resume/Cancel
button to continue,
Load the correct firmware.
The printer has experienced a bad code
signature.
Press the Resume/Cancel
button to accept
the signature.
The printer has experienced an engine
cable error.
Press the Resume/Cancel
button to continue.
If the error persists, contact HP customer support.
The printer has experienced a control-
panel cable error.
Press the Resume/Cancel
button to continue.
If the error persists, contact HP customer support.
The Attention and Ready lights are
on.
The printer has experienced a fatal error
from which it cannot recover.
1. Turn off the printer or disconnect the power
cord from the printer.
2. Wait 30 seconds, and then turn on the printer
or reconnect the power cord to the printer.
3. Wait for the printer to initialize.
If the error persists, contact HP customer support.
72 Chapter 6 Solve problems ENWW
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