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Traces d'encre ......................................................................................... 92
Caractères manquants .............................................................................. 93
Lignes verticales ....................................................................................... 93
Arrière-plan gris ....................................................................................... 93
Maculage ............................................................................................... 94
Mauvaise fixation de l'encre ...................................................................... 94
Défauts verticaux répétitifs ......................................................................... 94
Caractères mal formés .............................................................................. 95
Page imprimée de travers .......................................................................... 95
Gondolage ou tuilage ............................................................................... 95
Froissures ou pliures ................................................................................. 96
Débordement ........................................................................................... 96
Humidité ................................................................................................. 97
Optimiser et améliorer la qualité d'image .................................................................. 98
Modification de la densité d'impression ...................................................... 98
Résolution des problèmes de performances ............................................................................... 99
Résolution des problèmes de connectivité ................................................................................ 101
Résoudre les problèmes de connexion directe ........................................................... 101
Résoudre les problèmes de réseau sans fil ................................................................ 101
Résolution des problèmes logiciels .......................................................................................... 103
Résolution des problèmes courants liés à Windows .................................................. 103
Résolution des problèmes courants liés au Macintosh ................................................. 104
Annexe A Consommables et accessoires .......................................................................... 107
Commande de pièces, d’accessoires et de consommables ........................................................ 108
Numéros de référence .......................................................................................................... 108
Bacs à papier et accessoires .................................................................................. 108
Cartouches d'impression ........................................................................................ 108
Câbles et interfaces ............................................................................................... 108
Annexe B Maintenance et assistance ............................................................................... 109
Déclaration de garantie limitée de HP .................................................................................... 110
Garantie Premium de HP (protection des consommables) : Déclaration de garantie limitée relative
aux cartouches d'impression LaserJet ...................................................................................... 112
Contrat de licence de l'utilisateur final .................................................................................... 113
Service de garantie pour les pièces remplaçables par l'utilisateur .............................................. 116
Assistance clientèle .............................................................................................................. 116
Remballage du périphérique ................................................................................................. 117
FRWW ix
11


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