Manual HP LaserJet Pro MFP M521 (page 10 of 256) (English)

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View or change network settings ............................................................................. 145

Manually configure IPv4 TCP/IP parameters from the control panel ............................. 145

Rename the product on a network ........................................................................... 146

Link speed and duplex settings ................................................................................ 147

HP Device Toolbox (Windows) .............................................................................................. 148

HP Utility for Mac OS X ........................................................................................................ 150

Open HP Utility ..................................................................................................... 150

HP Utility features .................................................................................................. 150

Use HP Web Jetadmin software ............................................................................................. 151

Economy settings ................................................................................................................. 152

Print with EconoMode ............................................................................................ 152

Set the Sleep Delay ............................................................................................... 152

Set the Auto Power Down delay .............................................................................. 152

Product security features ........................................................................................................ 154

Lock the product .................................................................................................... 154

Set or change the product password ........................................................................ 154

Upgrade the firmware .......................................................................................................... 155

Manually upgrade the firmware .............................................................................. 155

Set the product to automatically upgrade the firmware ............................................... 155

9 Solve problems ............................................................................................................. 157

Solve problems checklist ....................................................................................................... 158

Step 1: Make sure that the product is set up correctly ................................................ 158

Step 2: Check the cabling or wireless connection ...................................................... 158

Step 3: Check the control panel for error messages ................................................... 159

Step 4: Check the paper ........................................................................................ 159

Step 5: Check the software ..................................................................................... 159

Step 6: Test print functionality ................................................................................. 159

Step 7: Test copy functionality ................................................................................ 160

Step 8: Test the fax functionality .............................................................................. 160

Step 9: Check the toner cartridge ............................................................................ 160

Step 10: Try sending a print job from a computer ..................................................... 160

Step 11: Verify that the product is on the network ..................................................... 160

Restore the factory-set defaults ............................................................................................... 161

Control panel help system ..................................................................................................... 162

Paper feeds incorrectly or becomes jammed ............................................................................ 163

The product does not pick up paper ........................................................................ 163

The product picks up multiple sheets of paper ........................................................... 163

The document feeder jams, skews, or picks up multiple sheets of paper ....................... 164

Prevent paper jams from the paper trays .................................................................. 164

Clear jams .......................................................................................................................... 165

viii ENWW

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HP LaserJet Pro MFP M521 Manual

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