Try a different print driver .............................................................................................................. 128
Improve copy and scan image quality .............................................................................................................. 130
Introduction ..................................................................................................................................... 130
Check the scanner glass for dirt and smudges ............................................................................... 130
Eliminate lines or streaks when using the document feeder ........................................................ 131
Check the paper settings ................................................................................................................ 131
Check the image adjustment settings ............................................................................................ 131
Optimize for text or pictures .......................................................................................................... 132
Check the scanner resolution and color settings on the computer ............................................... 132
Resolution and color guidelines ................................................................................... 132
Color .............................................................................................................................. 133
Edge-to-edge copying .................................................................................................................... 133
Clean the pickup rollers and separation pad in the document feeder ........................................... 133
Solve wired network problems ......................................................................................................................... 135
Introduction ..................................................................................................................................... 135
Poor physical connection ................................................................................................................ 135
The computer is using the incorrect IP address for the printer ..................................................... 135
The computer is unable to communicate with the printer ............................................................ 135
The printer is using incorrect link and duplex settings for the network ....................................... 136
New software programs might be causing compatibility problems ............................................. 136
The computer or workstation might be set up incorrectly ............................................................ 136
The printer is disabled, or other network settings are incorrect ................................................... 136
Solve wireless network problems ..................................................................................................................... 137
Introduction ..................................................................................................................................... 137
Wireless connectivity checklist ....................................................................................................... 137
The printer does not print after the wireless configuration completes ........................................ 138
The printer does not print, and the computer has a third-party firewall installed ....................... 138
The wireless connection does not work after moving the wireless router or printer ................... 138
Cannot connect more computers to the wireless printer .............................................................. 138
The wireless printer loses communication when connected to a VPN .......................................... 139
The network does not appear in the wireless networks list .......................................................... 139
The wireless network is not functioning ........................................................................................ 139
Perform a wireless network diagnostic test .................................................................................. 139
Reduce interference on a wireless network ................................................................................... 139
Index ........................................................................................................................................................... 141
viii ENWW
